Benjamin Raymond: Allstate Insurance

Reviews

• MS

  Martinez Sanchez

  Jan 31, 2026
  2.0
  I don’t really know how they became my representatives for Allstate insurance. Every time I call they just tell me to call the 800 number.
• FL

  FRANCISCO LOAIZA

  Dec 31, 2025
  1.0
  I am writing to express my dissatisfaction with the outcome of my recent homeowners insurance claim. After a pipe connected to my water heater broke, my hardwood floors sustained water damage and required repair. Allstate inspectors assessed the damage and informed me that the estimated cost of repairs was approximately $6,500. However, due to my $15,000 deductible, I was advised that no payment would be issued. I find this outcome extremely disappointing. After many years of consistently paying homeowners insurance premiums, it is frustrating to experience a situation where a legitimate claim results in no financial assistance. In effect, the coverage provided no benefit in this instance, despite the damage being clearly documented. This experience has caused me to seriously question the value of maintaining this insurance policy. Over the years, the amount paid in premiums far exceeds the cost of the necessary repairs, which could have been completed multiple times over. I wanted to formally document my concerns and dissatisfaction with this claim resolution. I hope this feedback is taken into consideration for future policy evaluations and customer service improvements.
• MT

  Moh Taher

  Nov 12, 2025
  1.0
  Very rude customer service on phone
• TV

  The VGirl

  Jun 4, 2024
  5.0
  It's awesome to know that you have great coverage to protect your home as well as exceptional customer service to answer all of your questions provided by your Allstate team like Brenda Ruiz. Thanks Brenda for all your help. You rock!!!
• JH

  Jim Hurlbert

  Jan 25, 2024
  5.0
  Ana, the agent that dealt with my request was extremely helpful and reviewed the policy with me and offered options that could help reduce my bill. She was patient, courteous, knowledgeable and professional and I would highly recommend her and will deal with her again in the future.