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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Port Arthur, TX. Spanish language assistance available at this location.
Linda Rodriguez was absolutely AMAZING, from the beginning to the end exceptional customer service...even better during our second call...held on to insure I received all my documents via email....Customers need more agents that are willing to go the extra mile....THANK YOU FOR MAKING THISE EASY😁
CF
Carol Foster
Apr 3, 2026
1.0
I made a payment over the phone, at a rental car office...then couldn't get the rental car because my cards #'s weren't sufficient, so when I called aboutrefund, they said ok.
3 days ago. Still have not received my refund needed for food and gas for new car...i am losing time and stress over this a simple 74$
Only 1 representative would act like they expedited it. The rest gave me same excuses i will never ask for this again,
CV
Chuy Valdovinos
Mar 30, 2026
5.0
At first I was a bit skeptical walking into Direct Auto Insurance. My past experiences with other insurance companies has made me extremely paranoid and most of the time the agents just seem like robots just trying to scam you out of your money. Linda Rodriguez made us feel so welcomed and safe. Her expertise was extremely helpful and guided us to make the right decision for our policy. Thank you Linda! 10/10
JV
Jessica Valdovinos
Mar 30, 2026
5.0
Linda was very helpful and helped us in the best way possible
CF
Carolina Figueroa
Mar 11, 2026
5.0
Linda was the representative that helped me set up my vehicle insurance and made the process really easy. She was friendly, patient, and took the time to find me the best coverage. I really appreciate her help and great customer service. Definitely recommend asking for Linda if you need help with insurance!
Frequently Asked Questions About Direct Auto Insurance
What types of insurance does Direct Auto Insurance in Port Arthur, TX offer?
Direct Auto Insurance offers auto, life, motorcycle, and renter's insurance options tailored to your needs.
What are the business hours for Direct Auto Insurance?
Direct Auto Insurance is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Where is Direct Auto Insurance located in Port Arthur?
Direct Auto Insurance is located at 4800 B Highway 365, Port Arthur, TX 77642, USA.
Does Direct Auto Insurance provide assistance in Spanish?
Yes, Spanish language assistance is available at this Direct Auto Insurance location.
Can I book an appointment online with Direct Auto Insurance?
Yes, Direct Auto Insurance offers online appointment scheduling for your convenience.
How can I contact Direct Auto Insurance in Port Arthur?
You can call Direct Auto Insurance at +1 409-527-8187 or email BU2855@directauto.com.
Are there any pharmacies near Direct Auto Insurance where I can pick up prescriptions?
Yes, H-E-B Pharmacy is nearby, making it convenient to handle both insurance needs and pharmacy visits in one trip.
Where can I find a grocery store close to Direct Auto Insurance?
Midcountyblooms, a flowers and gifts shop as well as grocery store, is located near Direct Auto Insurance for your shopping needs.
Is there a gas station close to Direct Auto Insurance for refueling your vehicle?
Yes, H-E-B Gas On 365 is a nearby gas station, helpful for customers visiting Direct Auto Insurance who need to refuel.
Does Direct Auto Insurance offer onsite insurance services?
Yes, onsite insurance services are available at Direct Auto Insurance to assist you in person.
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