I am a long time Allstate agent and lifelong college football fan. I enjoy working with customers to help their assets and families remain properly protected.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Sean Mertz: Allstate Insurance • Apr 12, 2026
Certified by Sean Mertz: Allstate Insurance • Apr 12, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 4:30 PM
SaturdayClosed
SundayClosed
Reviews
4.4
731 reviews
5 stars
480
4 stars
156
3 stars
18
2 stars
27
1 star
22
TB
T B
May 19, 2024
1.0
El agente no se da cuenta que en esta oficina ,hay mucha negligencia,y estoy demasiado en desacuerdo con lo poco profesional con algunas personas que trabajan alli, empezando con la manejadora, fue una persona muy ruda y despota para hablarte, tambien la mujer enfrente, Sandra creo que es el nombre, siempre te habla despota y ruda, como si esta todo el tiempo enojada, le pregunte por unos cargos que me hisieron y le estoy mostrando las pruevas, y ellas sigen negando que fue asi... en vez de ponerse a investigar porque cobraron ese dinero... No , y me dejaron esperando mas de una hora , para despues salir y decir que no me pueden ayudar... tuve que llamar para corporation y someter una investigacion.y quejarme de el trato de esta agencia.
KU
Kathleen Ulate
Sep 28, 2018
5.0
The service that Alice Gonzales & her colleagues have given us is Priceless!! We have been with Allstate for over 20 years but ever since we found this location we have not returned to our original agents office.... As a matter of fact a few months ago we called our old agent to add a new car and after that was done.... We had to call Alice to have her correct their major mistake. They added the new car with liability only and put the full coverage on an already existing vehicle that had always been liability... Thank You Sean Mertz for having such an amazing crew!!!
EG
Eddie G
Sep 28, 2018
5.0
I called for a quote I believe I talked to Chris or Christian was very helpful I had multiple questions and he took the time to explain everything I have to say one of the better experiences I've had when it comes to insurance
Frequently Asked Questions About Sean Mertz: Allstate Insurance
What types of insurance services does Sean Mertz: Allstate Insurance offer?
Sean Mertz: Allstate Insurance offers Auto, Car, Flood, Life, Motorcycle, Home, Business Insurance, Annuities, Retirement, and College Savings Plan services.
Where is Sean Mertz: Allstate Insurance located?
The office is located at 3130 Strawberry Rd, Ste A, Pasadena, TX 77504, USA.
What are the business hours for Sean Mertz: Allstate Insurance?
The office is open Monday to Thursday from 8:30 AM to 5:30 PM and Friday from 8:30 AM to 4:30 PM; it is closed on Saturdays and Sundays.
How can I book an appointment with Sean Mertz: Allstate Insurance?
Appointments can be booked online via https://agents.allstate.com/sean-mertz-pasadena-tx.html?section=appointment.
Which languages are spoken at Sean Mertz: Allstate Insurance?
Sean Mertz speaks both English and Spanish to assist customers.
Does Sean Mertz: Allstate Insurance offer online appointments and onsite services?
Yes, they offer both online appointments and onsite services for customer convenience.
What are some nearby stores where I can shop before or after visiting Sean Mertz: Allstate Insurance?
Nearby stores include Mattresses For Less, Dollar Tree, Landmark Furniture, Family Dollar, and DiVal Safety Equipment, Inc.
Are there any nearby dining options close to Sean Mertz: Allstate Insurance?
Yes, you can visit Waffle House (Fairmont), El Norteno Tacos 2, and Long John Silver's for breakfast, Mexican food, or seafood respectively.
What nearby fitness or sports facilities are available around Sean Mertz: Allstate Insurance?
Muay Thai Corner is a nearby martial arts club and gym where customers can stay fit before or after their visit.
Where can I find nearby medical or health services close to Sean Mertz: Allstate Insurance?
Nearby health facilities include Bay Area Birth Center, Brident Dental, Adult & Pediatric Urology of Houston, Aguilar E Carlos family practice, Renew Smiles - Pasadena, and Ori Hampel, MD.
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