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TX-1787099 Our team understands that each of our State Farm customers have individual needs when it comes to insurance and financial services. We are dedicated to serve our communtiy and provide service beyond expectation!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Marcus Acosta - State Farm Insurance Agent
2750 Strawberry Road, Pasadena, TX
77502, United States
Hours
Reviews
4.9
371 reviews
5 stars
362
4 stars4
3 stars2
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
The team is consistently praised for their friendly, helpful, and professional service, with many customers expressing gratitude for the personal attention they receive.
Knowledgeable Staff
Customers frequently highlight the staff's expertise and ability to answer questions thoroughly, making the insurance process easier and more understandable.
Long-term Relationships
Many reviews indicate that customers have been with the agency for years, appreciating the ongoing support and reliability of the agents.
Positive Experiences
Overall, customers report having positive experiences, often mentioning the welcoming atmosphere and the staff's willingness to go above and beyond.
Recommendations
Numerous customers highly recommend the agency to others, citing their excellent service and support.
- MOMartha Ortiz5 days ago5.0I cannot say enough wonderful things about Marcus Acosta State Farm! The entire staff is always welcoming, professional, and ready to help—but most importantly, Lawana truly stands out. She goes above and beyond every single time to answer all my questions. She is incredibly knowledgeable and takes the time to explain in detail what my insurance covers, whether it’s for my life, auto, or home. Lawana is truly the best agent there is. Her patience, expertise, and genuine care make all the difference. I highly recommend Marcus Acosta State Farm—and definitely ask for LaWana. She will take the absolute best care of you!
- BMBetsy MosqueraNov 13, 20255.0Lawana es una excelente agente ,muy amable y paciente. Gracias a ella por su apoyo y su colaboración.
- OPOra PattersonNov 6, 20255.0I recently had the most pleasurable experience… Yes, pleasurable experience signing up for Insurance with Lawana with the Marcus Acosta State Farm Insurance Agency. All too often this type of experience can be trying, and hard to connect the dots, but this was not the case. Being a senior citizen, sometimes is a challenge in this digital world, but it was completed very easy with this Lawana. She took her time and was very patient and explaining every single detail. I highly recommend this company for the attention, professionalism, and care that they take with their clients.
- SCSai ChippagiriNov 5, 20255.0Lawana has been my State Farm agent for over a year, and she is truly exceptional. What sets her apart is her unbelievable responsiveness—no matter how busy her schedule is, she gets back to me quickly with clear answers. She's incredibly helpful, knowledgeable, and genuinely makes the insurance process stress-free. Highly recommend!
- MAMirror AdvisorsNov 5, 20255.0I trust Marcus and his great team at State Farm for all of my agile insurance needs. They are great at answering all questions, and keeping my insurance portfolio active and updated. 100% recommend for the transparency, friendliness and quick turnaround.
Frequently Asked Questions About Marcus Acosta - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Marcus Acosta - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app provided by Marcus Acosta?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Marcus Acosta - State Farm Insurance Agent in Pasadena, TX?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Can I purchase a State Farm insurance policy online through Marcus Acosta?
Typically, you can purchase a policy online at the end of the quote process. If not, please reach out to your selected agent or Customer Care.
What payment methods are accepted at Marcus Acosta - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What types of insurance does Marcus Acosta offer?
We offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
How does the nearby Gulf gas station benefit customers visiting Marcus Acosta's office?
Customers can conveniently refuel their vehicles at the nearby Gulf gas station before or after visiting the insurance office at 2750 Strawberry Road.
Are there dining options near Marcus Acosta - State Farm Insurance Agent for customers to enjoy?
Yes, nearby restaurants like Frutties Munchies, Los taqui-Cardios, and Tacotlan offer Mexican cuisine and smoothies, perfect for a meal before or after your visit.
What recreational options are near Marcus Acosta's office for customers seeking activities?
Strawberry Park baseball field and Pasadena Peewee League offer nearby sports and recreational opportunities just a short distance from the insurance agency.