Nicholas Morton: Allstate Insurance

4.3
607 reviews
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Business Details

125 Blue Heron Dr Bay, Montgomery, TX
77316, United States
(936) 588-6668
https://agents.allstate.com/nicholas-morton-montgomery-tx.html
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About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
I have been an agent for over 10 years. I'm a Conroe High School Alum and Texas A&M University Alum.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Nicholas Morton: Allstate Insurance
125 Blue Heron Dr Bay, Montgomery, TX
77316, United States

Hours

Reviews

4.0
44 reviews
5 stars
28
4 stars
4
3 stars
2
2 stars
3
1 star
7
  • CW
    Carrie Wathen
    Dec 1, 2025
    1.0
    I’ve been a loyal Allstate customer for years and have always had pleasant experiences until today. Unfortunately, my recent interaction was extremely disappointing. I called to add a new driver to my policy. Heather clearly needs more training on providing proper customer service. When I asked for the additional cost so I could pay the amount in full, she couldn’t give me an answer which is fine. I requested a call back the following business day, and instead of saying sure no problem, she went on about how Allstate is a multimillion-dollar company and she couldn’t guarantee anyone would call me back. Really?!? This is unacceptable service. Loyal customers deserve respect, clear answers, and basic follow-through. It’s unfortunate that today’s experience didn’t reflect the quality I’ve always known from Allstate. I hope management addresses this issue to prevent others from having the same experience.
  • GN
    gigi noguera
    Sep 16, 2025
    1.0
    Heather Johnston with Allstate is the worst agent you can have. We did business with her by switching from our previous insurance agent. I am now paying double, she didn’t insure a couple of my properties -after saying she did- and when asked, her only answer is “I don’t know.” We also called to talk with Nicholas Morton three times and never answer!!!! WORST SERVICE EVER!
  • AS
    Alisha Skoegard
    Sep 20, 2023
    2.0
    Easy setup with Sandy who was friendly. Since signing up 6 months ago, my policy has increased by 15% with no change in coverage, change in my record, credit or location. I was told to lower my coverage and that I had unused discounts (I should not need to lower coverage and the discounts ended up not existing). No one has followed up, nick has never personally reached out to me, and I will be looking for new coverage elsewhere. Mr Morton here's the review you requested.
  • JW
    Jeffery Wood
    Nov 11, 2020
    5.0
    Always very happy to help when I need anything. Wish all companies were like that.
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Frequently Asked Questions About Nicholas Morton: Allstate Insurance

What are the regular business hours for Nicholas Morton: Allstate Insurance?

Nicholas Morton: Allstate Insurance is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on Saturdays and Sundays.

Where is Nicholas Morton: Allstate Insurance located?

The agency is located at 125 Blue Heron Dr Bay, Ste A, Montgomery, TX 77316, USA.