We take time to understand customers’ needs and I always provide information on Allstate's products and services. Life can be challenging and we believe that insurance shouldn’t be.
If I could leave zero stars, I would. I paid Allstate for three years on a condo policy with only a $6,000 limit — and not once did anyone ever call to review it, explain my coverage, or check if it was even appropriate. When I finally had to file a claim, I got no return calls, endless delays, and insulting lowball offers that didn’t even cover basic repairs.
Allstate’s “good hands” promise is a joke. You’re ignored when you’re paying premiums, and abandoned when you actually need help.
P.S.
They only reviewed my policy once I asked, so don't let the response fool you.
GT
Glenda Turnbo
Aug 8, 2025
5.0
Love the personal service
CP
Clayton Price
Aug 7, 2025
1.0
This agency did not allow me to speak to the agent Brandon Farmer, when we ran into issues in the initial move to Allstate from St Farm, even though I spoke to 2 different women and asked that I speak to him. Lousy customer service.
Where is Brandon Farmer: Allstate Insurance located?
The office is located at 2001 Auburn Hills Pkwy, Ste 201, McKinney, TX 75071, USA.
What are the business hours for Brandon Farmer: Allstate Insurance?
The office is open Monday to Thursday 8:30 AM to 5:30 PM, Friday 8:30 AM to 5:00 PM, and closed on weekends.
How can I contact Brandon Farmer: Allstate Insurance?
You can contact them by phone at +1 214-740-2720 or via email at BRANDONFARMER@ALLSTATE.COM.
Does Brandon Farmer: Allstate Insurance offer online appointment booking?
Yes, they offer online appointments which can be booked through their website's appointment section.
What is the website for Brandon Farmer: Allstate Insurance?
Their website is https://agents.allstate.com/brandon-farmer-mckinney-tx.html
What languages are spoken at Brandon Farmer: Allstate Insurance?
English is the primary language spoken at the office.
What nearby insurance agencies can I visit along with Brandon Farmer: Allstate Insurance?
Nearby insurance agencies include Farmers Insurance - Brian Newman and Allstate Life Insurance Specialist: Amy Archer, providing more insurance options in the McKinney area.
Are there wellness or health service providers near Brandon Farmer: Allstate Insurance?
Yes, nearby wellness providers include Above and Beyond Massage and Dr. Ali Chiropractic and Wellness Center, which you might visit before or after your insurance appointment.
What local amenities near Brandon Farmer: Allstate Insurance can help with home and property needs?
Nearby services such as MaidPro McKinney for home cleaning and Trinity Title of Texas for real estate and property management are available for your convenience.