Location.com logo
Brand Certified

Russell Donaway Insurance Services LLC: Allstate Insurance

4.6
(811 reviews)

Business Details

6301 Indiana Ave, Lubbock, TX
79413, United States
(806) 799-4600
https://agents.allstate.com/russell-donaway-insurance-services-llc-lubbock-tx.html

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
I have worn many different hats in the insurance industry, which allows me to give sound guidance in various scenarios.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Russell Donaway Insurance Services LLC: Allstate Insurance
6301 Indiana Ave, Lubbock, TX
79413, United States

Hours

Reviews

4.6
811 reviews
5 stars
609
4 stars
131
3 stars
27
2 stars
18
1 star
12
  • SB
    Susie Blackmon
    Mar 4, 2026
    5.0
    I want to thank Ebie, my insurance agent for always being helpful with my insurance needs including when my rates increase, claims and especially when she greets me with so much kindness, love and her smile!! I recommend her and her expertise to anyone needing insurance.
  • CP
    Cindi Prahl
    Feb 20, 2026
    5.0
    I deal with Ebie for all our insurance needs. She is SO friendly, professional and exceptionally helpful with every service I need. I will be telling all my family and friends to contact Ebie for their insurance needs as well. TY Ms. Ebie for going over and above for us!! You're the BEST!!!
  • JQ
    Jerry Qualls
    Jan 8, 2026
    1.0
    I had been insured with Allstate Insurance for many years with Russell Donaway as my agent. For the last 4 years it seemed I had to get aggressive with russell and the claims department. They would not help me in my claims without me having to get upset. I have canceled ins with Allstate and switched to State Farm just yesterday. I suggest that you investigate Allstates reviews. There are numerous,numerous,reviews that are the same bad reviews. .
  • RJ
    Ryan Jackson
    Dec 15, 2025
    1.0
    This office hires or uses robo calls and doesn’t care if you’re on the federal do not call list. If you want to use an agent who breaks state and federal laws, this is the team for you. I was dialed three times by this office and I have been on the federal do not call list since 2018

Frequently Asked Questions About Russell Donaway Insurance Services LLC: Allstate Insurance

What are the business hours for Russell Donaway: Allstate Insurance?

The office is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on weekends.

Where is Russell Donaway: Allstate Insurance located?

The insurance agency is located at 6301 Indiana Ave, Lubbock, TX 79413, USA.

Brand Certified Facts from Russell Donaway Insurance Services LLC: Allstate Insurance

This information is certified by Russell Donaway Insurance Services LLC: Allstate Insurance and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: