I had an excellent experience working with Krystal Leal with the Doug Townsend agency while setting up my new home and auto policies. Krystal was very knowledge, professional, and very patient in explaining all of my options. I truly appreciated her attention to detail and the time she took to ensure I received the right coverage at a reasonable rate.
Overall, I am extremely statisfied with the service I received and would highly recommend this agent to anyone looking for dependable and personalized insurance assistance.
BP
B Pettet
Apr 11, 2025
5.0
I enjoy the level of communication and support they give. I find communication to be lacking with a lot of businesses these days. It's easy to work with the Doug Townsend agency. They call you by name and I like that. Feels like talking to a friend who happens to run an insurance agency.
RM
Reynolds Miller
Nov 3, 2023
5.0
Kari McGrew did an excellent job in making sure that we received all the discounts available for renewal of our homeowners policy.
We upgraded to a Class 4 roof, which saves a lot of money in the long run.
EE
Ear Enols
Oct 30, 2017
5.0
The customer service is stellar and I haven't found a better deal yet. I was afraid of having to switch with my new car, going from liability to full coverage, but the price was still unbeatable. I couldn't be happier!
Frequently Asked Questions About Doug Townsend: Allstate Insurance
What are the regular business hours for Doug Townsend: Allstate Insurance?
Doug Townsend: Allstate Insurance is open Monday to Thursday from 8:30 AM to 5:30 PM, and on Friday from 8:30 AM to 5:00 PM. The office is closed on Saturdays and Sundays.
Does Doug Townsend: Allstate Insurance offer services in languages other than English?
Yes, Doug Townsend: Allstate Insurance provides services in both English and Spanish.
What types of insurance does Doug Townsend: Allstate Insurance specialize in?
They specialize in life insurance, landlord insurance, and personal umbrella policies, among other types of insurance.
Is it possible to book an appointment online with Doug Townsend: Allstate Insurance?
Yes, you can schedule an appointment online through their reservation URL at https://agents.allstate.com/doug-townsend-lubbock-tx.html?section=appointment.
Where is Doug Townsend: Allstate Insurance located?
The office is located at 6845 82nd St, Ste 103, Lubbock, TX 79424, USA.
What is the contact phone number for Doug Townsend: Allstate Insurance?
You can reach Doug Townsend: Allstate Insurance by phone at +1 806-698-1611.
Are there any nearby places where I can go for skincare or waxing services before or after visiting Doug Townsend: Allstate Insurance?
Yes, Taylor Burnett Skin is a nearby business offering waxing and skin care services, which you might find convenient to visit before or after your insurance appointment.
What nearby health and medical services are accessible near Doug Townsend: Allstate Insurance?
Nearby health-related services include Paragon Lubbock Infusion Center for health treatments, George C. Bakatsas podiatrist clinic, and John Cobb MD for psychiatric and medical consultations.
Are there any travel services close to Doug Townsend: Allstate Insurance that could help with trip planning?
Yes, National Travel is a nearby travel company offering travel services, which can assist you with planning your trips around your visit to the insurance agency.
Does Doug Townsend: Allstate Insurance have a family history or personal story associated with the business?
Yes, the agency has a long-standing family history; Doug Townsend serves customers originally managed by his father-in-law for over 30 years, showing dedication to lifelong clients and community.