Doug Townsend: Allstate Insurance

4.6
417 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
My father in law ran this office for over 30 years and I serve his lifelong customers. I love my family and am an avid sports fan, GO TECH!

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Doug Townsend: Allstate Insurance
6845 82nd St, Lubbock, TX
79424, United States

Hours

Reviews

4.9
93 reviews
5 stars
90
4 stars
1
3 stars
1
2 stars
0
1 star
1
  • SH
    Sharon Harvey
    Oct 28, 2025
    5.0
    I had an excellent experience working with Krystal Leal with the Doug Townsend agency while setting up my new home and auto policies. Krystal was very knowledge, professional, and very patient in explaining all of my options. I truly appreciated her attention to detail and the time she took to ensure I received the right coverage at a reasonable rate. Overall, I am extremely statisfied with the service I received and would highly recommend this agent to anyone looking for dependable and personalized insurance assistance.
  • BP
    B Pettet
    Apr 11, 2025
    5.0
    I enjoy the level of communication and support they give. I find communication to be lacking with a lot of businesses these days. It's easy to work with the Doug Townsend agency. They call you by name and I like that. Feels like talking to a friend who happens to run an insurance agency.
  • RM
    Reynolds Miller
    Nov 3, 2023
    5.0
    Kari McGrew did an excellent job in making sure that we received all the discounts available for renewal of our homeowners policy. We upgraded to a Class 4 roof, which saves a lot of money in the long run.
  • EE
    Ear Enols
    Oct 30, 2017
    5.0
    The customer service is stellar and I haven't found a better deal yet. I was afraid of having to switch with my new car, going from liability to full coverage, but the price was still unbeatable. I couldn't be happier!

Frequently Asked Questions About Doug Townsend: Allstate Insurance

What are the regular business hours for Doug Townsend: Allstate Insurance?

Doug Townsend: Allstate Insurance is open Monday to Thursday from 8:30 AM to 5:30 PM, and on Friday from 8:30 AM to 5:00 PM. The office is closed on Saturdays and Sundays.

Does Doug Townsend: Allstate Insurance offer services in languages other than English?

Yes, Doug Townsend: Allstate Insurance provides services in both English and Spanish.