Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
Our mission is to empower the Lewisville community to make informed buying decisions by providing them an understanding of Insurance and Financial Services. By placing our State Farm customers first and doing business through our values we model the Good Neighbor experience that customers deserve. License #: TX-1604226
Location
Berenice Mendez - State Farm Insurance Agent
145 West Walters Street, Lewisville, TX
75057, United States
Hours
Reviews
5.0
509 reviews
5 stars
504
4 stars3
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
The team consistently receives high praise for their friendly, attentive, and knowledgeable customer service, with multiple agents highlighted for going above and beyond to assist clients.
Professionalism
Agents are noted for their professionalism and thoroughness in explaining insurance options, ensuring clients feel informed and confident in their decisions.
Supportive Environment
Customers appreciate the supportive and caring atmosphere, particularly during the claims process, where agents check in on clients and provide reassurance.
Knowledgeable Staff
The staff is frequently described as knowledgeable, with many clients expressing gratitude for the detailed explanations and guidance provided during the insurance selection process.
Positive Recommendations
Many reviews include strong recommendations for the agency and specific agents, indicating a high level of customer satisfaction and trust.
- AAalex aguirre3 days ago5.0Yazmin has taken good care of me and helped me answer any questions I had, she is the absolute best!
- YMYuli B MartínezzNov 12, 20255.0Heidy was amazing! ♥️ Everything was explained in detail, she took her time to make sure I understood what would be going into my policies before I made any sort of decision and was very kind. Recommend you speak to her for any insurance advice! ☺️
- VAVaughn AnthonyOct 31, 20255.0Berenice Mendez located in the Old Towne Lewisville area is truly one of a kind. She’s not just a State Farm agent—she’s a thoughtful advocate who listens, explains, and genuinely cares. Berenice takes the time to understand your needs and never pushes a product just to make a sale. If something isn’t right for you, she’ll guide you to a better fit and explain why it’s the smarter choice. Her professionalism and kindness shine especially during the claims process. She will check in on you to make sure you’re doing okay and that everything is moving smoothly. That level of follow-through and compassion is rare. I feel supported and confident knowing Berenice and her team are in our corner. I highly recommend her to anyone looking for honest, attentive service.
- MRMariela ResendizOct 30, 20255.0Heidy was absolutely amazing! She went above and beyond to help me after hours when she didn’t have to, and she was so patient and very helpful throughout the entire process. I really appreciate her kindness and dedication. The whole team is fantastic — thank you all for the wonderful service! 🙂
- MMMaria MedranoOct 29, 20255.0Heidy has been amazing to work with! She took the time to explain all my options clearly and made sure I fully understood my coverage. She’s professional, knowledgeable, and always quick to respond to any questions I have. It’s rare to find someone who genuinely cares about helping their clients the way she does. I highly recommend Heidy for anyone looking for a reliable and trustworthy insurance agent.
Frequently Asked Questions About Berenice Mendez - State Farm Insurance Agent
What services does Berenice Mendez - State Farm Insurance Agent offer?
They offer Auto Insurance, Home Insurance, Life Insurance, Renter's Insurance, and Business Insurance.
What are the business hours for Berenice Mendez - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Where is Berenice Mendez - State Farm Insurance Agent located?
It is located at 145 West Walters Street, Lewisville, TX 75057, USA.
What payment methods are accepted at Berenice Mendez - State Farm Insurance Agent?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Berenice Mendez - State Farm Insurance Agent?
You can reach them by phone at +1 972-537-5131 or visit their website at https://www.myoldtownagent.com/.
What is the mission of Berenice Mendez - State Farm Insurance Agent?
Their mission is to empower the Lewisville community to make informed buying decisions about Insurance and Financial Services by providing excellent customer service and modeling the Good Neighbor experience.
Are there any music venues near Berenice Mendez - State Farm Insurance Agent?
Yes, nearby music venues include Old Town Legacy House, North Texas Tribute Jam, Wayne Ferguson Plaza, Western Days in Lewisville, Texas, and The Mill Street House, where you can enjoy concerts and community events.
What nearby public facilities can help me if I need city services while visiting Berenice Mendez - State Farm Insurance Agent?
Lewisville City Hall, Lewisville Office of Emergency Management, and Lewisville Public Information are nearby and provide various public and community services.
Can I find dining options near Berenice Mendez - State Farm Insurance Agent?
Yes, nearby dining options include Seven Mile Cafe, D'Nonna (Italian and pizza), Sfereco Lewisville, Cavalli Pizzaria, Brew City Bar and Grill, Tikiz of North Dallas (ice cream and shaved ice), and Gilmore's Scoops (ice cream shop).
How can I enjoy outdoor activities near Berenice Mendez - State Farm Insurance Agent?
You can visit nearby parks such as Toyota of Lewisville Railroad Park and Wayne Ferguson Plaza, which also hosts concerts and public events.