TX-2616865
Our mission is to do well while doing good. To work hard every day to help customers secure their future and the important people in it. Our commitment is to provide a stress-free, personalized experience with options for each customer according to their needs and everyday goals.
The majority of customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual agents like Alicia, Brandi, and Tory.
Communication
Several reviews highlighted effective communication, with customers appreciating quick responses and clear explanations of policies and options.
Claims Handling
There were mixed reviews regarding claims handling, with some customers expressing frustration over delays and errors, while others reported positive experiences.
Pricing
Many customers noted competitive pricing and significant savings compared to other insurance providers, often facilitated by the agents.
Overall Satisfaction
Overall, customers expressed high satisfaction with the agency, recommending it for its attentive service and supportive staff.
MR
miguel rivera
6 days ago
5.0
My daughter has insurance with State Farm. I talked with Kam, who was very, very, very helpful in regards of getting a quote for my home and vehicles. Although I ended up not taking their quote I was delighted about Kam's help with my inquiry. Definitely I would recommend her. Very nice, approachable and helpful. An outstanding person you guys have in there!!! God bless you all, you're a wonderfully gifted person Kam, God bless you!!!
JJ
Josh
Nov 3, 2025
1.0
If I could give 0 stars I would. This agents office is absolutely ridiculous. And this agent keeps trying to make excuses for why the rates have risen. Kalyn Tindall are getting ready to have their office submitted to the insurance commissioner. This is some shady BS. I have had State Farm for over 10 years. When they took over my policies it’s like they don’t communicate. They try to text and all but they don’t know how to do business. Lastly they are getting ready to be reported to State Farm corporate because of the lack of customer service and communication. I’ll definitely be changing agents.
NB
Nacho Becera
Oct 30, 2025
5.0
Alicia Vahrenkamp from State Farm was absolutely fantastic to work with! She showed incredible due diligence in bringing me back as a client and made the entire process seamless from start to finish. Everything on the administrative side was quick and easy, and she made sure every detail was taken care of. On top of that, the rates she found were far better than the competitors; I was honestly surprised by how much lower they were. Alicia’s professionalism, responsiveness, and genuine care made all the difference. I’m really glad to be back with State Farm, thanks to her!
TD
Tessa Veramae Davis
Oct 15, 2025
5.0
Very helpful and fast resolution of my concern.
JS
Jonathan Schroeder
Oct 2, 2025
5.0
Kaylin and Brandi were referred to us by a family member. These two worked very hard and gave us in a timely manner and reasonable price a good quote and policy. They listened to our needs. Friendly, yet professional.
Frequently Asked Questions About Kalynn Tindall - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Kalynn Tindall - State Farm Insurance Agent?
You can pay using cash and most major credit cards such as Visa, Mastercard, Discover, and American Express.
What are the office hours for Kalynn Tindall - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Kalynn Tindall - State Farm Insurance Agent offer services in multiple languages?
Yes, services are offered in English, Spanish, and Farsi.
Is Kalynn Tindall - State Farm Insurance Agent accessible for people with disabilities?
Yes, the office has a wheelchair-accessible entrance, parking, and restroom facilities, including a unisex restroom.
Can I manage my insurance account online with Kalynn Tindall - State Farm Insurance Agent?
Yes, you can access billing and payment information through the Digital Pay Payment Center and also use the State Farm mobile app to manage accounts, file claims, and get roadside assistance.
What types of insurance products does Kalynn Tindall - State Farm Insurance Agent provide?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Can I get roadside assistance through Kalynn Tindall - State Farm Insurance Agent?
Yes, Emergency Roadside Service covers towing, delivery of gas, oil, battery or tires, locksmith services, and some mechanical labor.
How can nearby places help me when visiting Kalynn Tindall - State Farm Insurance Agent?
Nearby places like Diamond Nails and Auntie Anne's can provide personal care and dining options before or after your visit. Additionally, shops like Kids Foot Locker or Jewelry Town offer shopping opportunities close by to complement your trip.
Where can I find healthcare and optical services near Kalynn Tindall - State Farm Insurance Agent?
First Eye Care Killeen, Sally Salamata Hamissou, and Albrecht Catherine OD are nearby optometrists and healthcare providers you can visit before or after your insurance appointment.
Are there any retail stores near Kalynn Tindall - State Farm Insurance Agent for convenient shopping?
Yes, stores like Sears, RadioShack, JCPenney, and Dollar Tree are located nearby, providing convenient shopping options during your visit to the insurance office.