Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TX-1397240 We are trusted resources in our communities (Katy, Brookshire, Waller, Fulshear, and Houston) who promise to listen, advise, and work with you to put you in a better place. We help busy people keep insurance planning simple so they are well protected and feel good about planning for their future and pursuing their dreams.~
Location
Steven Smith - State Farm Insurance Agent
25145 Star Lane, Katy, TX
77494, United States
Hours
Reviews
4.9
197 reviews
5 stars
191
4 stars1
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their exceptional customer service, attentiveness, and willingness to help clients with their insurance needs.
Knowledgeable Staff
Many reviews highlight the expertise and thoroughness of agents, particularly Steven Whisenhunt, Garland Taylor, and Sharonda, in explaining policies and providing tailored solutions.
Efficiency
Customers appreciate the quick and efficient service, with many noting the ease of the process and prompt follow-ups from agents.
Cost Savings
Several clients reported significant savings on their insurance premiums after switching to this agency, indicating competitive pricing and effective cost management.
Personalized Experience
Clients feel valued and treated like family, with agents taking the time to understand their individual needs and providing personalized recommendations.
- DMDonnie MorelandJan 2, 20265.0Carol Berilgen is an incredible agent! She made the experience of getting set up with a more affordable premium both friendly and approachable. Her door has always been open and I have never felt as though I weren't invited to ask whatever questions I've had about my plan.
- CWcheryl willardDec 10, 20255.0For Marty what a big help with my insurance I asked for price, the next day I had a great price
- TDT. DeniceNov 25, 20255.0Steven Whisenhunt is very thorough, patient, and caring as he prepared my policy to ensure I was fully covered. Now I feel peaceful concerning my policy with State Farm and I’m happy to be back.
- NDNicholas DayOct 13, 20255.0Steven knows his stuff. Go to him
- ADAaron DerrowSep 9, 20255.0Special thanks to Marty for helping me to get some great insurance.
Frequently Asked Questions About Steven Smith - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay to get an insurance quote online from Steven Smith - State Farm Insurance Agent?
No, you can get an insurance quote online for free from Steven Smith - State Farm Insurance Agent.
What payment methods are accepted at Steven Smith - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access billing and payment information by using the Digital Pay Payment Center link and logging in with your User ID and password.
What services does Steven Smith - State Farm Insurance Agent offer?
They offer services including Auto Insurance, Homeowners Insurance, Life Insurance, Renters Insurance, and Business Insurance.
What are the business hours for Steven Smith - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Steven Smith - State Farm Insurance Agent support bilingual communication?
Yes, services are available in both English and Spanish.
Can I manage my insurance policies and file claims using a mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What nearby beauty salons can I visit before or after my appointment at Steven Smith - State Farm Insurance Agent?
You can visit nearby beauty salons such as Sina's Studio Lash & Brow, BG Beauty Studio, Head Harmony SPA, Katy med tech spa, and Non-Invasive Aesthetics for relaxation or beauty services.
Are there any nearby real estate agents close to Steven Smith - State Farm Insurance Agent?
Yes, nearby real estate agents include The Wise Group Realtors, Lisseth Martinez- Century 21 Western Realty, Andy Trainer - The Rocking Realtor, Azeema Rehman, Century 21 Western Realty, Katy Texas, and others, which could be useful if you are looking for real estate services in the area.
What local attractions are near Steven Smith - State Farm Insurance Agent that I can visit?
You can visit attractions such as Typhoon Texas water park and FIREDISC Cookers for outdoor activities and fun before or after your insurance visit.