Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
TX-2099724
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We will help individuals, families and businesses create a better future for themselves by being a good neighbor and an indispensable business partner.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
State Farm Insurance, Andrew Graesser, Insurance Agent
1325 Main Street, Katy, TX
77494, United States
Hours
Reviews
4.9
196 reviews
5 stars
191
4 stars0
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agents for their helpfulness, responsiveness, and professionalism, particularly highlighting John, Yazmin, and Damien.
Knowledgeable Staff
Many reviews noted the agents' expertise and ability to explain insurance options clearly, making the process easier for clients.
Positive Experiences
Overall, customers reported positive experiences with the agency, often mentioning smooth transitions and satisfaction with their insurance policies.
Competitive Pricing
Several customers highlighted the agency's ability to provide better coverage at lower prices compared to competitors.
Trust Issues
A few reviews expressed concerns about pricing transparency and integrity, suggesting some customers felt misled about their policy costs.
- AAAnkgourOct 23, 20255.0Damien was great! Thank you for giving everything and walking me through it!
- MSMaria SandovalOct 16, 20255.0I have been looking for an insurance company for while now and I’m glad I find this. John was really helpful professional and patient during this process.
- ABAnthony BussanichOct 11, 20255.0Just switched all insurances from a different insurance company and Damien Reed has been very helpful in the transition to State Farm- he’s very knowledgeable and gets everything prepared immediately. Very punctual and delivers on his promise. Looking forward to having State Farm for years to come. Thank you
- LBLawren BaryOct 10, 20255.0If you are in Texas and you don’t have Andrew or John assisting you with your insurance, you are probably settling. John has helped me with all of my problems and has been so kind through them all. I’m glad I found for this office because of their top-tier customer service, kindness, and knowledge of car insurance.
- GMGiv MirzadehOct 3, 20255.0John provided me very reasonable home and auto insurance. The whole process was very quick and he was very responsive and knowledgable answring the questions.
Frequently Asked Questions About State Farm Insurance, Andrew Graesser, Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at State Farm Insurance, Andrew Graesser?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods does State Farm Insurance, Andrew Graesser accept?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Can I access my billing and payment information online?
Yes, you can use the Digital Pay Payment Center link to access your account by entering your User ID and password.
What services are offered by State Farm Insurance, Andrew Graesser?
We offer insurance and financial services, including auto, homeowners, life, renters, and business insurance.
What are the office hours for State Farm Insurance, Andrew Graesser?
Our office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is the State Farm Insurance office wheelchair accessible?
Yes, our office has wheelchair accessible seating and restrooms available.
Can I schedule an appointment online at State Farm Insurance, Andrew Graesser?
Yes, we offer online appointment scheduling for your convenience.
Which nearby medical centers can I visit if I need healthcare services before or after visiting State Farm Insurance?
Nearby medical centers include RediClinic Katy (Pin Oak) for urgent care and UT Physicians Katy for hospital and laboratory testing services.
Are there any nearby insurance agencies close to State Farm Insurance, Andrew Graesser?
Yes, Farmers Insurance - Rosa Magana and Andrew Graesser State Farm are located nearby for additional insurance options.
Where can I find nearby community services or fitness centers around State Farm Insurance, Andrew Graesser?
The Mark A. Chapman YMCA at Katy Main Street offers community services and fitness instruction nearby.