Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyState Farm
TX-2099724
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We will help individuals, families and businesses create a better future for themselves by being a good neighbor and an indispensable business partner.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
State Farm Insurance, Andrew Graesser, Insurance Agent
1325 Main Street, Katy, TX
77494, United States
Hours
Reviews
4.9
202 reviews
5 stars
197
4 stars0
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agency's staff for being helpful, knowledgeable, and responsive, with specific mentions of agents like Yazmin, John, and Damien.
Professionalism
Reviews highlighted the professionalism of the agents, noting their ability to explain policies clearly and assist with various insurance needs.
Efficiency
Many customers appreciated the quick and efficient service provided, with several mentioning how fast their insurance needs were handled.
Trustworthiness
While most feedback was positive, there were a few concerns regarding pricing transparency and trust, with some customers feeling misled about policy costs.
- LCLaTasha D. Campbell4 days ago5.0The best quote in town. My agent Mr. Damien Reed was patient and explained everything thoroughly. I left with an understanding of all Policies, and payments. I left desire to move all other policies to State Farm.
- TFTeryl FletcherDec 29, 20255.0Perfect experience! Prompt, courteous, Efficient, accurate, John’s the Best!!!
- CBCarla BouilleDec 12, 20255.0John was very patient and kind helping me get car and renters insurance set up with State Farm. She
- RRRodolfo RamirezDec 11, 20255.0Best insurance agency. I really feel like they truly care about my family and our needs. Yazmin has helped me for a long time and I appreciate feeling like a real person and not just a number.
- RMruth martinezDec 4, 20255.0I highly recommend Yazmin to anyone looking for an insurance agent who goes above and beyond. She explains things in detail and answers all your questions.
Frequently Asked Questions About State Farm Insurance, Andrew Graesser, Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at State Farm Insurance, Andrew Graesser?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods does State Farm Insurance, Andrew Graesser accept?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Can I access my billing and payment information online?
Yes, you can use the Digital Pay Payment Center link to access your account by entering your User ID and password.
What services are offered by State Farm Insurance, Andrew Graesser?
We offer insurance and financial services, including auto, homeowners, life, renters, and business insurance.
What are the office hours for State Farm Insurance, Andrew Graesser?
Our office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is the State Farm Insurance office wheelchair accessible?
Yes, our office has wheelchair accessible seating and restrooms available.
Can I schedule an appointment online at State Farm Insurance, Andrew Graesser?
Yes, we offer online appointment scheduling for your convenience.
Which nearby medical centers can I visit if I need healthcare services before or after visiting State Farm Insurance?
Nearby medical centers include RediClinic Katy (Pin Oak) for urgent care and UT Physicians Katy for hospital and laboratory testing services.
Are there any nearby insurance agencies close to State Farm Insurance, Andrew Graesser?
Yes, Farmers Insurance - Rosa Magana and Andrew Graesser State Farm are located nearby for additional insurance options.
Where can I find nearby community services or fitness centers around State Farm Insurance, Andrew Graesser?
The Mark A. Chapman YMCA at Katy Main Street offers community services and fitness instruction nearby.