Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TX-3116042 The mission of our office is to help our State Farm policyholders manage the risks of everyday life and to be the first and optimal choice for all of your insurance needs. We focus on Auto Insurance, Home Insurance, and Life Insurance throughout Texas, Oklahoma, Arkansas, and Louisiana! More than just a home and auto provider, our greatest value lies in helping families with their financial needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free street parkingAvailable
Location
Ricky Maique - State Farm Insurance Agent
24285 Katy Freeway, Katy, TX
77494, United States
Hours
Reviews
4.9
182 reviews
5 stars
176
4 stars2
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, responsiveness, and helpfulness of agents, particularly Chris Taylor and Laura Winkler.
Knowledge and Expertise
Many reviews highlighted the agents' ability to explain coverage options clearly and provide tailored recommendations, leading to better understanding and satisfaction.
Cost Savings
Numerous customers reported significant savings on their insurance policies, often noting lower rates and better coverage compared to previous providers.
Personalized Experience
Clients appreciated the personalized attention and care they received, making them feel valued and understood throughout the insurance process.
Mixed Feedback
While most reviews were positive, there were a few negative comments regarding specific agents, indicating inconsistency in customer experiences.
- FMFaith MuyoyoDec 30, 20255.0I worked with Laura Winkler and she was very kind and efficient. 10/10 experience
- EWEric WongDec 22, 20255.0Had a call with Chris Taylor today who is a part of of Ricky's team. Chris was wonderful in our initial meeting and I highly recommend him to anyone looking for insurance! He gave me all options available with clarity, conciseness and professionalism. Chris explained what it was for, how it would affect my rates, where I can save money, etc. Really appreciate Chris for his help and conversation!
- BSBecca SkotekDec 16, 20255.0I've been with Geico for nearly a decade. Both my auto insurance and renters insurance were set to renew this week, and I'm so happy I was put in touch with Chris Taylor at State Farm. What was at first simply just me checking into a quote turned into Chris walking me through coverage options promptly but thoroughly, and he made the experience seamless to where I barely had to do anything myself. It ended up that Chris was able to give me better coverage for both auto AND renters insurance, for a price that was cheaper than what I was paying for just my auto insurance alone with Geico! He also set up the cancellation calls for me, so again, much of this was taken care of. Great customer experience -- Chris answered all my questions easily and knowledgeably and I'm so pleased: 30 minutes out of my day was all it took to save a several hundred dollars a year!
- KMKirby MankovskyDec 12, 20255.0I’ve been a customer of State Farm for a very long time, but only moved to this office a few years ago. I’ve been very happy with the responsiveness of their team while shopping for my vehicle. Laura has been particularly helpful and made my dreaded car shopping less stressful!
- GEGil EngelhardtDec 2, 20255.0Very few insurance outfits are as personal and professional as these guys. I worked with Mr. Chris Taylor to provide new policies on both home and auto and he provided policies that easily beat out those of AllState and Liberty Mutual. He also assisted in terminating the other policies by actually getting the other folks on the phone and walking through the process. Wow! Amazing service! Amazing people!
Frequently Asked Questions About Ricky Maique - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.