Business Details
About
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TX-1100722 We are well aware that the heart of this company is you, the customer. Without you, there would be no us, therefore we are indebted to you for any success that we've had since the beginning. In return, we want to be here for you to recover from the unexpected. We love TX. As a thanks to you we desire to gift you reassurance and confidence knowing we are a 'Good Neighbor'. Love serving Katy. Katy and Fulshear continue to grow, more cars, automobiles, home, renters needs.
Location
Matt Schomburg - State Farm Insurance Agent
810 East Avenue, Katy, TX
77493, United States
Hours
Reviews
4.7
184 reviews
5 stars
167
4 stars
4
3 stars2
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is frequently praised for its friendly, helpful, and knowledgeable staff who go above and beyond to assist clients.
Professionalism
Many reviews highlight the professionalism and expertise of agents like Matt, Jesse, and Kerissa, who provide clear explanations and personalized service.
Efficiency
Customers appreciate the quick response times and efficient handling of inquiries and claims, making the insurance process smooth and hassle-free.
Trustworthiness
The agency is recognized for its reliability and commitment to customer care, with many clients expressing confidence in their services and recommendations.
Mixed Experiences
While most feedback is positive, there are a few negative comments regarding communication issues and dissatisfaction with specific interactions.
- GEGladys Escalante1 day ago5.0Muy contenta con el servicio de marcela y annabelle siempre que voy a la oficina me atienden muy rápido y eficiente!!
- PCPatrick Cleary1 day ago5.0We have been with State Farm with Matt Schomburg for almost 2 yrs now. Jonathan and Kerri made the switch over smooth and easy. Any issues were dealt with promptly and efficiently. Would recommend to anyone.
- TBTerry Bennetsen1 day ago5.0The girl that helped get my moms auto pay back activated was both helpful & friendly !!!
- FCFredy Cuellar1 day ago5.0I’ve had an outstanding experience with State Farm Insurance, Marcela is always ready to help me and she always has the answers to all my questions. Thanks, Marcela
- NWNina WebsterJan 3, 20265.0I absolutely love them!! I have been with statefarm since 2018 and have never had an issue with them. They arenalways willing to answer any question, help me get the biggest discounts I can get, and are the friendliest. I will always recommend them to everyone I know. Thank you to everyone at Matt Schomburg-Statefarm
Frequently Asked Questions About Matt Schomburg - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Matt Schomburg - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
What payment methods are accepted by Matt Schomburg - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Can I access my billing and payment information online?
Yes, you can access it through the Digital Pay Payment Center by logging in with your User ID and password.
What services does the State Farm mobile app provide?
The mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours of Matt Schomburg - State Farm Insurance Agent in Katy, TX?
The office is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 3:30 PM. It is closed on Saturdays and Sundays.
Where is Matt Schomburg - State Farm Insurance Agent located?
They are located at 810 East Avenue, Katy, TX 77493, USA.
Can I purchase an insurance policy online from Matt Schomburg - State Farm Insurance Agent?
Typically, you can purchase a policy online at the end of the quote process. If not, please contact your agent or Customer Care.
What types of insurance does Matt Schomburg - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What nearby facilities can I visit before or after meeting at Matt Schomburg - State Farm Insurance Agent?
Nearby places include Katy Hospice for health care needs, Shear Perfection Katy for beauty and salon services, and Sonic Drive-In for dining options.
How can nearby businesses like Mortgage In Katy and Katy Area Chamber of Commerce assist me in relation to services at Matt Schomburg - State Farm Insurance Agent?
Mortgage In Katy can help with financial services related to home loans, while Katy Area Chamber of Commerce offers local networking and professional support that may complement your insurance needs.
Are there any nearby fitness or recreational facilities close to Matt Schomburg - State Farm Insurance Agent?
Yes, KTX FIT gym and Katy Aquatics Offices are nearby for fitness and recreational activities you might enjoy when visiting the area.