State Farm: Jay Jackson

5.0
158 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyRenter's Insurance AgencyLife Insurance Agency
I am your State Farm Insurance Agent for the Jacksonville, TX area. I am a graduate of Texas A& M University with my BS.I am a second generation agent. I have qualified for the State Farm Lifetime Member Presidents Club and Lifetime member Million Dollar Round Table. I am also a State Farm Top Life producer since 1994. We enjoy on assisting resident relocations to the Jacksonville, TX area including the Cherokee County area. We focus on Auto Insurance, Homeowner's Insurance, Renter's Insurance, Life Insurance, and Business Insurance throughout the Jacksonville, TX area and the Cherokee County area with our competitive prices! Call or stop by the office for a free Car Insurance or Home Insurance Quote in Jacksonville, TX!

Location

State Farm: Jay Jackson
322 Neches Street, Jacksonville, TX
75766, United States

Hours

Reviews

5.0
158 reviews
5 stars
157
4 stars
1
3 stars
0
2 stars
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1 star
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of Andrew, Brenda, and Karen for their exceptional service.

Efficiency

Many reviews highlighted the quick response times and smooth processes for obtaining quotes and handling claims, making the overall experience stress-free.

Knowledgeability

The team was frequently noted for their thorough explanations and understanding of insurance policies, helping customers make informed decisions.

Cost Savings

Numerous customers reported significant savings on their insurance premiums, often while receiving better coverage compared to previous providers.

Community Focus

The agency was recognized for its supportive and caring approach towards customers, fostering a sense of trust and reliability.
  • WL
    W. L.
    Nov 3, 2025
    5.0
    Mr.Sergio Hernandez with jay Jackson insurance was very helpful and had a positive attitude during the whole process!He gave me the best quote and close the deal in a matter of minutes. Thanks Mr.Hernandez
  • AS
    Austin Savage
    Oct 31, 2025
    5.0
    I called several companies to get quotes on Home/Auto insurance, and Andrew Swink was quick to answer and delivered a quote within the hour. It was such a smooth process, he explained every detail of options, and all around very professional.
  • JG
    Jeanie Grayson
    Oct 16, 2025
    5.0
    Karen is great! Very helpful and pleasant. All answers to our questions were clear and concise. She thoroughly reviewed our current policies to ensure that our coverage was equal to or greater for less premium. I highly recommend this agency.
  • AC
    Ana Castillo
    Sep 18, 2025
    5.0
    Shout out to Sergio… I reached out and within minutes he handled my concern and clearly explained what I was receiving. If you need auto/life insurance, don’t even think twice- reach out to Sergio.
  • AH
    Ahmir Hill
    Aug 1, 2025
    5.0
    When it comes to the severity of getting things like life and car insurance covered, it is imperative that you have a company that has your best interest at bay and whole heartedly, I believe that this is how the Jay Jackson Branch of State Farm is structured. From Gavin calling every time there is an update that I need to know about, to the fine-detailing/attentiveness that Sergio provided in drafting my quotes, this is a company that I hope to continue to use and grow with! Thank you all for the help that you have given me thus far!!!

Frequently Asked Questions About State Farm: Jay Jackson

What types of insurance does State Farm: Jay Jackson provide in Jacksonville, TX?

State Farm: Jay Jackson offers Auto Insurance, Homeowner's Insurance, Renter's Insurance, Life Insurance, Business/Commercial Insurance, Condo Insurance, Motorcycle Insurance, and Recreational Vehicle Insurance throughout Jacksonville, TX and Cherokee County.

What are the office hours for State Farm: Jay Jackson?

The office is open Monday through Friday from 8:00 AM to 5:30 PM. It is closed on Saturdays and Sundays. On November 28, 2025, it will be open from 8:00 AM to 2:00 PM.