Certified by Todd Durflinger - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
411 reviews
5 stars
401
4 stars4
3 stars0
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, professionalism, and friendliness of agents like Summer, Audrey, and Jerica, highlighting their ability to make the insurance process easy and stress-free.
Efficiency
Many reviews noted the quick response times and efficient service provided by the staff, with several customers mentioning how fast their issues were resolved or how quickly they received quotes.
Knowledge and Support
Agents were frequently commended for their knowledge and ability to explain policies clearly, ensuring customers felt informed and confident in their decisions.
Positive Experiences
Overall, customers reported positive experiences with the agency, often expressing gratitude for the personalized attention and care they received from the team.
JS
Joshua Stier
4 days ago
5.0
My agent Summer is absolutely fantastic! No hassle, fast, knowledgeable and found me the best price possible. Absolutely on point and painless! I would recommend her and Todd Durflinger State Farm agency to everyone who isn't using them. Get on board with the people, right company!
BS
Beverly Stagner
Feb 23, 2026
5.0
Summer was very knowledgeable and friendly! 10/10 recommend! She answered all my questions and helped me save some money.
JW
Jinko Williams
Feb 17, 2026
5.0
I was referred here after using AS fir years. I'm glad I did. I have the same coverage on 2 vehicles plus life insurance and I saved over 200.00 a month. Amanda Durflinger was my sales agent and she did not disappoint. State Farm is the place to be right now. Ask for Amanda.
JB
James Biggs
Feb 12, 2026
5.0
Just wanted to tell those who would like to know that Jerica Squire over here at State Farm was awesome. She was professional and timely AND laughed at my corny jokes. I so was not looking forward to dealing with this today but she made it damn near enjoyable...thumbs way up!
AA
anthony ables
Feb 12, 2026
5.0
Mrs. Jerica was very helpful and very respectful and I appreciate that she was willing to help me with my questions and concerns I would recommend her to anyone. Mrs. Jerica wored hard and did a great job at saving me money and she did a great job at doing that. Thank you Mrs. Jesica I appreciate you so much. Drink lots of coffee my friend. Enjoy your journey with State Farm and continue to grow with the company and keep your walk with Christ an exciting journey for you and your family.
Frequently Asked Questions About Todd Durflinger - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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Certified March 01, 2026Yext Knowledge Graph
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