Audrey, Summer, and Amanda received high praise for their professionalism, helpfulness, and ability to make the insurance process smooth and stress-free.
Responsiveness
Customers appreciated the quick response times and efficient handling of inquiries and claims, particularly noting Audrey's promptness.
Knowledge and Support
Agents were commended for their knowledge and ability to explain policies clearly, helping customers find the best coverage options.
Positive Experiences
Overall, customers reported positive experiences with the agency, highlighting the friendly atmosphere and genuine care from the staff.
KK
Kamray
6 days ago
5.0
Summer did a great job of helping me get my policy setup fast and effective. Appreciate great service!
MW
Marissa White
Dec 22, 2025
5.0
Audrey was very helpful!
BD
Bernhard Dudley
Dec 22, 2025
5.0
Audrey was great she walked me through the process with real professionalism and guiding me step by step with joy thanks again.
DW
David Williamson
Dec 19, 2025
5.0
Audrey did a great job and was very helpful.
SG
Scott Gillmore
Nov 28, 2025
5.0
I shopped my home, auto and umbrella insurance policies last month and decided to move everything to State Farm. The prices were right but I was also very impressed by the service. Amanda Durflinger was able to answer my questions promptly and accurately and she offered good suggestions as we added a travel trailer and a water damage endorsement on the home policy. I highly recommend Amanda and the team.
Frequently Asked Questions About Todd Durflinger - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Todd Durflinger - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on your bill's details page.
What services does Todd Durflinger - State Farm Insurance Agent offer?
They offer various insurance products including auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What are the office hours for Todd Durflinger - State Farm Insurance Agent in Hutto, TX?
The office is open Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is an appointment required to visit Todd Durflinger - State Farm Insurance Agent?
Yes, appointments are required, but you can schedule online as they offer online appointments.
Can I get roadside assistance with my insurance policy?
Yes, Emergency Roadside Service covers towing, delivery of gas, oil, a battery or tires, locksmith services, and mechanical labor for select services.
What nearby health care facilities are close to Todd Durflinger - State Farm Insurance Agent?
AccentCare Home Health in affiliation with Baylor Scott & White Health and Dental Experts are nearby health care providers you can visit.
Are there dining options near Todd Durflinger - State Farm Insurance Agent?
Yes, nearby dining options include Chopsticks Korean restaurant, Taco-Mex Mexican cafe, DoubleDave's Pizzaworks, Elsie's Egg Rolls Filipino restaurant, KFC, and Now, Dats Boba.
What places nearby can help customers who need automotive services?
Hutto Carwash for auto detailing and Valero for gas and automotive accessories are nearby to help with automotive needs.