Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
TX-1540706
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
Location
Todd Durflinger - State Farm Insurance Agent
567 Chris Kelley Blvd, Hutto, TX
78634, United States
Hours
Reviews
4.9
391 reviews
5 stars
380
4 stars4
3 stars0
2 stars2
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and responsive service provided by agents like Audrey, Summer, and Amanda.
Professionalism
Many reviews highlighted the professionalism and attention to detail exhibited by the staff, making the insurance process smooth and stress-free.
Efficiency
Several customers noted the quick and efficient handling of their inquiries and policy changes, often resolving issues in a timely manner.
Personalized Care
Clients appreciated the personalized attention and genuine care shown by agents, which contributed to a positive overall experience.
Value for Money
Customers reported satisfaction with the competitive rates and coverage options provided, often noting significant savings compared to previous insurers.
- SSSylviaNov 13, 20255.0I am very pleased with State Farm customer service.Jerica helped me with a new car insurance policy recently and she was especially kind and explained everything easily.
- JMJulie McDanielNov 11, 20255.0Summer Brindza is amazing she worked with me and listened to my concerns helped me understand the details of my policy. Most importantly she answered she was there to help me start my policy on my time.
- BBBuckNov 6, 20255.0I called Audrey to have her update my renters Insurance she was prompt and very noce
- BRBrandy RojasNov 6, 20255.0Working with Summer has been an outstanding experience! She truly understands the unique needs of businesses and went above and beyond to find the best commercial insurance coverage for us. Her professionalism, attention to detail and clear communication made the entire process smooth and stress-free. It's clear she genuinely cares about protecting their clients and helping businesses succeed. I highly recommend Summer to any company looking for reliable and comprehensive commercial insurance solutions!
- JPJovi PerezOct 29, 20255.0I had an excellent customer service experience with Amanda Durflinger. She was professional, patient, and extremely helpful from start to finish. You can tell she genuinely cares about the customer. I really appreciate the level of service she provided.
Frequently Asked Questions About Todd Durflinger - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Todd Durflinger - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on your bill's details page.
What services does Todd Durflinger - State Farm Insurance Agent offer?
They offer various insurance products including auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What are the office hours for Todd Durflinger - State Farm Insurance Agent in Hutto, TX?
The office is open Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is an appointment required to visit Todd Durflinger - State Farm Insurance Agent?
Yes, appointments are required, but you can schedule online as they offer online appointments.
Can I get roadside assistance with my insurance policy?
Yes, Emergency Roadside Service covers towing, delivery of gas, oil, a battery or tires, locksmith services, and mechanical labor for select services.
What nearby health care facilities are close to Todd Durflinger - State Farm Insurance Agent?
AccentCare Home Health in affiliation with Baylor Scott & White Health and Dental Experts are nearby health care providers you can visit.
Are there dining options near Todd Durflinger - State Farm Insurance Agent?
Yes, nearby dining options include Chopsticks Korean restaurant, Taco-Mex Mexican cafe, DoubleDave's Pizzaworks, Elsie's Egg Rolls Filipino restaurant, KFC, and Now, Dats Boba.
What places nearby can help customers who need automotive services?
Hutto Carwash for auto detailing and Valero for gas and automotive accessories are nearby to help with automotive needs.