TX-1366325-My vision is to be an insurance professional whose actions are driven by keeping the customers' interest as my primary goal. My staff will treat all my customers in a caring, friendly, and professional manner. My office will provide a warm, efficient, and seamless services to our customers at all times. I expect my business to be comprised of profitable, multiple-line customers who see my office as their first choice for all their insurance and financial service needs
Called for questions on renewal of flood insurance for 2024-2025. The agent I talked was very helpful in answering the questions and paying for the insurance. The agent was very courteous and knowledgeable. I have always received great service from the Stephanie Lee office.
MM
Melissa
Feb 14, 2024
5.0
Abby, did a great job on answering my questions and explaining my policy. Great customer service from Abby.
FB
Frederick Baugher
Dec 13, 2023
5.0
Abby did a amazing job getting me a much more affordable quote cutting my auto insurance bill in half.
SR
Sevon Roberson
Oct 26, 2023
5.0
All the staff in this office is very helpful especially Abby. This is my first insurance company and they made the experience fast and easy!.
KT
Kendall Thomas
Oct 26, 2023
5.0
Abigail was very professional and very good at answering the questions I had in regards to what my policy covers.
Frequently Asked Questions About Stephanie Lee - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Stephanie Lee - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are on the details page of your bill.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Stephanie Lee - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment methods are accepted at the agency?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What languages does Stephanie Lee - State Farm Insurance Agent speak?
The agency provides services in English and Spanish.
Can I purchase a State Farm policy online through Stephanie Lee's agency?
Typically, you can purchase a policy online at the end of the quote process. If this option is not available, please contact your selected agent or Customer Care.
Are there any nearby restaurants where I can eat before or after visiting the insurance agency?
Yes, nearby options include Domino's Pizza for casual dining, KFC for fast food, and Slow Boogie BBQ and Catering for tasty barbecue nearby.
What nearby services are available if I want to relax or get beauty treatments around the agency?
You can visit Julie at Hair Garden, On Nails, DN Nails, or Cinderella Nails and Spa, all nearby salons and spas providing beauty and relaxation services.
Are there any fitness or recreational places near Stephanie Lee - State Farm Insurance Agent?
Yes, Grand Master Y.D. Park Tae Kwon Do and A Grand Master Y D Park Tae Kwon Do martial arts clubs are close by for sports and fitness training.