Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
TX-2035536 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Kevin Luong - State Farm Insurance Agent
14701 St. Mary's Ln, Houston, TX
77079, United States
Hours
Reviews
5.0
159 reviews
5 stars
159
4 stars0
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents consistently received high praise for their exceptional customer service, being described as patient, knowledgeable, and attentive.
Cost Savings
Many customers reported significant savings on their insurance premiums, often highlighting the competitive rates offered by the agents.
Professionalism
Agents were frequently noted for their professionalism and thoroughness in explaining policies and coverage options.
Personalized Experience
Customers appreciated the personalized attention and care they received, with agents going above and beyond to meet their needs.
Recommendations
Numerous reviews included strong recommendations for specific agents, indicating a high level of customer satisfaction and trust.
- ATAmber TindellNov 8, 20255.0Barri was amazing!!! He was friendly, personable and knew exactly what I was looking for in car insurance!! Not to mention he saved me a bunch of money! 😉 My Fiance is even switching to State Farm now!!! Even on a Saturday he took the time to call me and answer every question!! He definitely made our weekend!! Thanks again Barri!! You are awesome!!!
- LDLake Olympia DentalNov 7, 20255.0Great experience in getting help on the right track for our business insurances.
- JDJames DinhNov 7, 20255.0Excellent service and helped me a lot on my first claim to go smoothly.
- DSDenise SenoOct 27, 20255.0Brandon set me up for a cheap car insurance policy matching what I had at a competitor. I would highly recommend to everybody, his customer service is 10/10!!!
- GLGeminis LunaOct 6, 20255.0Barrà was wonderful to work with! Made my experience so much easier! I was really dreading switching over my insurance but he made it swiftly and painless. Thank you so much for everything!
Frequently Asked Questions About Kevin Luong - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Kevin Luong - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Kevin Luong - State Farm Insurance Agent offers free quotes.
What payment methods are accepted at Kevin Luong - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website to log in with your User ID and password to view billing and payment information.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service include?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of fuel, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours for Kevin Luong - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays, as well as on major holidays like Thanksgiving, Christmas, and New Year's Day.
Where is Kevin Luong - State Farm Insurance Agent located?
The office is located at 14701 St. Mary's Ln, STE 180, Houston, TX 77079.
Are there insurance-related agencies near Kevin Luong - State Farm Insurance Agent?
Yes, nearby insurance agencies include Super Savers Insurance Agency and Creekside Risk Management, which customers might consider for additional options or services.
What nearby legal services are available around Kevin Luong - State Farm Insurance Agent?
Nearby legal service providers include Ochoa & Hill Law Group PLLC, Law Office of Kathryn Marteeny, Law Office of Judith Sadler, PC, and Ashford VII, which can assist customers with legal matters related to insurance or estate planning.
What nearby amenities can customers visit around the insurance agent's office?
Customers can visit nearby places like Liza Luna Brows for beauty and spa services, Le Corps for health spa and laser hair removal, or the Houston Geological Society for community events, making it convenient to combine visits when in the area.