Joy Knox - State Farm Insurance Agent

4.9
492 reviews

About

Insurance AgencyAuto Insurance AgencyBusiness Insurance ServiceHome Insurance AgencyPet Insurance AgencyLife Insurance Agency
We strive to provide our customers with the most efficient and professional service in Houston, Texas and Harris County. In a world that is ever-changing and busy, it is our aim to ease the stress that can come with Insurance by placing emphasis on personalized service. We want to be the first and preferred choice for all of our customers' Insurance and Financial Services needs in Houston, TX. We focus on Auto, Home, Business, and Flood Insurance. We strive to provide the most outstanding Insurance experience in Houston, TX.

Details

  • Requires appointmentNot available
  • Online appointmentsAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Joy Knox - State Farm Insurance Agent
1510 Eldridge Pkwy, Houston, TX
77077, United States

Hours

Reviews

4.9
454 reviews
5 stars
443
4 stars
4
3 stars
0
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, including Ruth, Marlyn, and Stacy, received high praise for their friendly, professional, and attentive service.

Expertise

Agents demonstrated strong knowledge and professionalism, effectively explaining coverage options and helping customers find the best rates.

Satisfaction

Many customers expressed high satisfaction with their experiences, often highlighting the ease and stress-free nature of the insurance process.

Savings

Numerous reviews mentioned significant savings on insurance premiums compared to previous providers.

Personal Touch

Customers appreciated the personal attention and care shown by the agents, making them feel valued and understood.
  • KK
    kaylen
    Nov 13, 2025
    5.0
    State Farm is a highly recommended insurance company. I’ve been a loyal customer for many years, and they’ve consistently provided excellent service. The staff here is incredibly friendly and patient, making the entire experience enjoyable.
  • PG
    Pretty Guilty
    Nov 7, 2025
    5.0
    Definitely recommend this office!! Jade was so helpful with explaining insurance, I never knew what any of it meant. So grateful for this agency!
  • MM
    Mariam
    Nov 5, 2025
    5.0
    Mina has been very patient and informative with all of my different inquiries. She has taught me things I have not heard of before in search of finding me the best plans. I highly recommend this office.
  • SR
    Sharee Ruiz
    Nov 5, 2025
    5.0
    My experience in transferring my insurance over to State Farm with Jade at Joy Knox's office was such a wonderful experience. Jade is very knowledgeable on the different services offered, and just so kind. She made me feel comfortable and took the time in explaining all my benefits, while also saving me money. I even added an additional policy for accidents that would help pay for any hospital stays or ambulance costs. The premium is so minimal, how could I not add it. I have had various agents with different carriers. Trust me when I say that Joy Knox's office is by far the best I have interacted with, and Jade is superior in her customer service. If I have any questions, she will take the time to answer every one and make me feel as if I am the only person buying insurance. She understands what our needs were for our family, and in the event something were to happen, I trust that Jade will be there to walk us through every part of the process. Please reach out to Jade and she will take the best care of you and your insurance needs, while also feeling like a friend!
  • JO
    Joseph Ojerinde
    Oct 30, 2025
    5.0
    Ruth is very professional and knowledgeable! She can save you $xxxx money in car, boat, life, and renter insurance! I recommend her 100%! Thank you for all you do Ruth!

Frequently Asked Questions About Joy Knox - State Farm Insurance Agent

What are the regular business hours for Joy Knox - State Farm Insurance Agent?

The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.

Can I access insurance services online at any time?

Yes, online services are available 24/7 every day of the week.