Customer service is a priority at our agency in Houston, and we understand the need to help insure what matters most to customers. I'm passionate about customer service because I understand the ease we can provide with hectic everyday life.
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Online appointmentsAvailable
Onsite servicesAvailable
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Certified by Janet Ortiz: Allstate Insurance • Mar 01, 2026
Certified by Janet Ortiz: Allstate Insurance • Mar 01, 2026
Reviews
4.5
240 reviews
5 stars
193
4 stars
18
3 stars
8
2 stars
4
1 star
6
JN
Jim Norbeck
Sep 22, 2022
5.0
From my initial phone contact with Melanie to arrange an appointment to meeting with her, I was impressed with her professional manner. She was efficient while discussing an auto policy and answering all my questions. I truly felt I was in Good Hands thru out the process. After finalizing the policy, I was given the appropriate policy paperwork. Thank you Melanie!
EP
ere p
Sep 25, 2020
1.0
Did not choose to be placed with this agent. Very disappointed on how they chose to handle my policy. Note that they will not honor your requests and choose to make decisions without your consent.
MC
Miguel Cepeda
Dec 12, 2019
5.0
I had a great and informative experience finding insurance here. Janet was very helpful, attentive, and accurate with the information i needed and helped out with a great rate. I would highly recommend this agency simply because i know now, I am in good hands!
Frequently Asked Questions About Janet Ortiz: Allstate Insurance
What are the regular business hours for Janet Ortiz: Allstate Insurance?
The agency is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Janet Ortiz: Allstate Insurance offer services on Saturdays?
No, the agency is closed on Saturdays and Sundays.
Where is Janet Ortiz: Allstate Insurance located?
The agency is located at 8582 Katy Fwy, Ste 122, Houston, TX 77024, USA.
How can I contact Janet Ortiz: Allstate Insurance?
You can reach them by phone at +1 832-497-5505 or email at janetortiz2@allstate.com.
Does Janet Ortiz: Allstate Insurance provide online appointment bookings?
Yes, they offer online appointment scheduling through their website.
What types of insurance does Janet Ortiz: Allstate Insurance offer?
They offer auto, home, life, motorcycle, flood, renter's, boat, business, and property insurance.
What languages are spoken at Janet Ortiz: Allstate Insurance?
The agency offers services in both English and Spanish.
Can I find medical services near Janet Ortiz: Allstate Insurance?
Yes, First Primary Care, a medical clinic, is located nearby, which could be convenient for health-related needs before or after your visit.
Are there financial services near Janet Ortiz: Allstate Insurance?
Yes, Smart Financial Credit Union and Harris County Housing Finance Corporation are nearby and could assist with financial or mortgage services.
What business services are close to Janet Ortiz: Allstate Insurance that might be useful?
Nearby businesses such as Michael Stevens Interests, Inc. for property management and Opper and Gambrell for legal and mortgage brokerage services might be helpful for clients needing additional support.
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Certified March 01, 2026Yext Knowledge Graph
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