TX-2227092 The Sorensen Insurance Agency team is a caring, professional, and knowledgeable team committed to meeting our State Farm customers' insurance and financial services goals with a line of superior products, including auto insurance, home insurance, life insurance and more. The coverage of customers and their families is our utmost priority.
Location
Certified by Kristin Sorensen - State Farm Insurance Agent • Apr 26, 2026
Certified by Kristin Sorensen - State Farm Insurance Agent • Apr 26, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
223 reviews
5 stars
212
4 stars
5
3 stars0
2 stars0
1 star
6
SS
Sanjot Shah
6 days ago
5.0
I had a fantastic experience working with Ariel. She provides excellent service and is incredibly prompt with her responses, which made the entire process seamless. What stood out most was her deep understanding of my specific needs—she truly listens and offers thoughtful guidance. I highly recommend her to anyone looking for a reliable State Farm agent!
JH
Jamal Hameed
Apr 10, 2026
5.0
Very Courteous and Professional!! Thank you Ariel and Team
CP
Cynthia Pizana
Apr 7, 2026
5.0
Kristin Sorensen and her team are on point. They are quick to return my calls and answer my questions. They’re always looking to find me the best deals for my home and auto. Highly recommend them.
MN
MS Nabo
Apr 7, 2026
5.0
Great service. Walked me through my options and helped me with a variety of insurance needs.
LR
Leo Rossette
Mar 30, 2026
5.0
Working with the Sorenson State Farm Agency has always been a professional and efficient experience. We almost always get to speak with an agent and if not we always get a speedy return response. My agent is Sue with whom I have worked with for 6 years since moving to San Antonio.She is knowledgeable and a pleasure to work with. 5 Star
Frequently Asked Questions About Kristin Sorensen - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kristin Sorensen - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Kristin Sorensen offers free quotes.
What payment methods are accepted at Kristin Sorensen - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information using the Digital Pay Payment Center link. Log in with your User ID and password.
What should I do if I have questions about billing or payments?
Please contact your agent directly; their phone number and email are available on your bill's details page.
What are the office hours for Kristin Sorensen - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance and banking accounts through a mobile app?
Yes, the State Farm mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Can I purchase a policy online at Kristin Sorensen?
Typically, you can purchase a policy online at the end of the quote process; if not, contact your agent or Customer Care for assistance.
What languages are spoken at Kristin Sorensen - State Farm Insurance Agent?
The agency provides services in English and Spanish to accommodate diverse customers.
What nearby places can I visit around Kristin Sorensen - State Farm Insurance Agent?
Nearby places include The Cracked Mug Coffee House for refreshments, Helotes Park Animal Hospital if you have pets, and The View at Helotes Creek for event planning needs.
How can nearby locations help me when visiting Kristin Sorensen - State Farm Insurance Agent?
You can stop by QuikTrip for convenience items or fuel before or after your appointment, or visit Wilson's Floral Design for flowers or gifts.
Are there professional services near Kristin Sorensen - State Farm Insurance Agent that complement insurance services?
Yes, you can find financial advisors like Edward Jones or accountants such as Richard Krampe nearby, which can help with comprehensive financial planning.
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