Business Details
About
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TX-994630 The Darren Featherstone State Farm team strives to render exceptional and personalized service to all our Texan Good Neighbors. Our office is in Georgetown, and we pride ourselves on being part of a tightly-knit community. We take time to get to know our customers and cultivate lasting relationships. We want each person we meet to feel confident about their insurance decisions to protect what matters most. Please stop by our office or give us a call for a free insurance quote today!
Location
Darren Featherstone - State Farm Insurance Agent
950 West University Ave, Georgetown, TX
78626, United States
Hours
Reviews
5.0
163 reviews
5 stars
159
4 stars
4
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by Darren and his team.
Responsiveness
The agency is noted for its quick response times and efficient handling of inquiries and claims.
Knowledgeable Staff
Reviewers highlighted the team's expertise and ability to explain policies clearly, making customers feel well-informed.
Long-term Relationships
Many customers have been with the agency for years, indicating strong loyalty and satisfaction with the service.
- CCChris ConnellyDec 10, 20255.0Darren has been my agent for close to 25 years and I always appreciate the service I receive from him and all of his staff. They are always very friendly and attentive when I request assistance with an existing or new policy. Diane was personable and efficient in the process I needed help with today.
- PFpeter fossDec 2, 20255.0The best always helpful. And goes out of there way to help
- TMTed and Becky MercadoNov 21, 20255.0Darren's office staff was fantastic. Camarin answered all my questions and helped me analyze my homeowners policy. Camarin got everything taken care of for me, doing all the detailed analysis and finalizing my coverages and endorsements with ease. Many thanks!! 😊
- SMScott MaddoxOct 20, 20255.0Dan is the best. He’s been so helpful since I moved to Georgetown.
- DHDuane HallOct 17, 20255.0Darren and his team as always provided great service!
Frequently Asked Questions About Darren Featherstone - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Darren Featherstone - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password, which directs you to your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Their phone number and email are available on your bill's details page. You can also reach Darren Featherstone at darren@darrenfeatherstone.com.
What services does the Darren Featherstone State Farm team offer?
They provide personalized insurance and financial services including auto, life, homeowners, renters, and business insurance.
What are the office hours for Darren Featherstone - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Which languages are spoken at this State Farm office?
The team speaks English, Spanish, and Korean to assist a diverse customer base.
Can I manage my insurance policies and get roadside assistance through a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Are there any nearby dining options close to Darren Featherstone - State Farm Insurance Agent?
Yes, Jimmy John's sandwich shop is nearby, a convenient place to grab a quick meal before or after your visit.
What beauty and wellness services are available near the office?
Pretty Nails, NT Hair Salon, Be You Beauty Bar, and CH Executive Men’s Salon are close by for beauty and spa services, offering great options for a relaxing break around your insurance visit.
Are there any fitness or wellness centers near the State Farm office?
Yes, 9Round Kickboxing Fitness and HOTWORX offer fitness classes nearby, and Results Physiotherapy provides health and medical therapy services in the area.