Business Details
About
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TX-2402031, Our office strives to provide State Farm customers with the most efficient and professional service in the Dallas-Fort Worth area. We primarily serve Denton and Collin counties and surrounding areas as well as the entire state of Texas. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance.
Helping you manage the risks of everyday life.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Mike Bergman - State Farm Insurance Agent
5150 Warren Parkway, Frisco, TX
75034, United States
Hours
Reviews
5.0
429 reviews
5 stars
422
4 stars4
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and attentive, often going above and beyond to assist with their insurance needs.
Professionalism
The team demonstrated a high level of professionalism, with many reviews highlighting their ability to handle inquiries and claims efficiently and effectively.
Personalized Experience
Clients felt valued and treated as individuals rather than just numbers, with many agents taking the time to explain options and ensure understanding.
Long-term Relationships
Many customers expressed loyalty to the agency, citing long-term relationships and consistent positive experiences over the years.
Problem Resolution
The staff was noted for their ability to resolve issues promptly, with several reviews mentioning successful handling of claims and billing concerns.
- NNN5 days ago5.0I had a wonderful experience with Cherry! I just browsed for renters insurance and Cherry called me up and set up renters and auto insurance within a day and helped me with great savings which I lost with another insurance Thank you Cherry!
- NLNadjezhda LairdNov 11, 20255.0I’m a new homeowner that has had difficulties come up with my mortgage company regarding my homeowner’s policy. Being new to the game, I haven’t understood any of it (super scary). That said, each time I contact Mike Bergman’s office I get patient, thorough care. Most notably from David!! David walked me through the most recent situation in plain language, provided me the documents I needed, and then clearly defined the next steps. Customer service is a 10/10 at this office. Thanks, David!!
- VKvilla KasseyNov 8, 20255.0Been with them for almost 10 years! I honestly love State Farm wouldn’t change it, everyone that has helped me has been so helpful and friendly would recommend ☺️
- CSCarol SNov 5, 20255.0I met with Neyla Villarreal Insurance Rep, all I can say is if you appreciate quality, extremely knowledgable, personable, pro-advocate service; SHE DEFINITELY IS THE PERSON TO SEE, if you have any insurance needs!!!
- SASandra AcevedoOct 28, 20255.0We’ve been a loyal customer of Mike Bergman’s State Farm office for over 5 years. We started with an auto policy for two vehicles and later added homeowners insurance when we bought our first home. Today, I had the pleasure of working with Christal, who helped me add a new vehicle to our policy. She was not only friendly and knowledgeable but made the entire process seamless. She truly went above and beyond to make sure we received the best rate and coverage for our needs. Thank you Christal and Mike for always providing such exceptional service!
Frequently Asked Questions About Mike Bergman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Mike Bergman - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Mike Bergman offers free quotes to customers.
What payment methods are accepted at Mike Bergman - State Farm Insurance Agent?
They accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment details through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
You should contact your insurance agent. Your agent's phone number and email are available on your bill's details page.
What services does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours of Mike Bergman - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays.
Does Mike Bergman - State Farm Insurance Agent offer services in languages other than English?
Yes, services are offered in both English and Spanish.
Is the office wheelchair accessible and does it have accessible restrooms?
Yes, the office has wheelchair accessible seating and restrooms, including unisex and accessible restrooms.
Are online appointments available at Mike Bergman - State Farm Insurance Agent?
Yes, online appointments are offered for customer convenience.
What medical facilities are near Mike Bergman - State Farm Insurance Agent that customers might visit before or after their insurance appointments?
Nearby medical facilities include Karin K Bergman (family practice), Crescent Cardiology Associates, and Frisco Spinal Rehabilitation. Customers can conveniently visit these providers in the area around their insurance appointments.
Are there any spas or beauty salons near Mike Bergman - State Farm Insurance Agent for relaxation after a meeting?
Yes, nearby spas and beauty salons include Leo Spa Massage, Vita Spa Salon, and Geneva Medical Spa, where customers can relax after their insurance consultations.
What other professional services or companies are close to Mike Bergman - State Farm Insurance Agent?
Nearby professional services include Custom Software Development Company - Aezion Inc., Source Lead Inc, and Fortress Estate Solutions Wealth Management, useful for clients interested in IT or financial services.