Business Details
About
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TX-2402031, Our office strives to provide State Farm customers with the most efficient and professional service in the Dallas-Fort Worth area. We primarily serve Denton and Collin counties and surrounding areas as well as the entire state of Texas. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance.
Helping you manage the risks of everyday life.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Mike Bergman - State Farm Insurance Agent
5150 Warren Parkway, Frisco, TX
75034, United States
Hours
Reviews
5.0
441 reviews
5 stars
433
4 stars4
3 stars0
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, including David, Neyla, and Shannon, received high praise for their responsiveness, patience, and thoroughness in addressing customer needs.
Knowledgeable Staff
Customers consistently noted the expertise and helpfulness of agents like Olivia, Christal, and Sharlene in guiding them through insurance options and claims.
Positive Experiences
Many reviews highlighted overall satisfaction with the service provided, with customers expressing gratitude for the support and care they received.
Long-term Relationships
Numerous customers mentioned their long-standing relationships with the agency, indicating loyalty and trust in the services provided.
- TTTravis1 day ago1.0Mike personally, and the ones that represent him will agree to deals via phone conversation, text message and email, get you to pay to fill out applications, run your credit, and leave your family stranded with no house. They are offenders of the Federal Fair Housing Act. Buyer beware, they represent unethical business practices, and lie.
- RHRyan Holdhusen6 days ago5.0Been with Mike for many years now . Every interaction is positive and quick, the staff care about me as a customer . They do everything they can to keep my business and find every discount I’m due. I now have 2 cars and my home insured by State Farm thanks to Mike and his team.
- SSSerenity SmithJan 5, 20265.0I had an excellent experience working with David Cook at State Farm. He helped me get a short-term disability policy and made the entire process smooth and stress-free. David was extremely knowledgeable, patient, and took the time to clearly explain everything so I fully understood my coverage and options. He worked quickly, handled everything efficiently, and made sure nothing was overlooked. I truly appreciated how helpful and responsive he was. If you’re looking for someone who is professional, trustworthy, and genuinely cares about helping you, I highly recommend David Cook.
- ABAquilla BrockJan 4, 20265.0Having State Farm for over 20 years thru Mike Bergman's agency has been very good to us. We not only have insured thru him but our grown children have as well. Just recently working with Olivia Castillo from his office moving our homeowner's insurance over as well was easy and very, very nice. She was very kind and knowledgeable. With the addition, we get a discount on our car insurance too!
- TFTonia FelczerDec 10, 20255.0I’ve been with State Farm since I was 16 years old. When my original Dallas agent was about to retire, my file was transferred to an agent in Lewisville, and I stayed with that office for about 11–12 years. To this day, I have never received so much as a welcome or introduction from that agent, despite being a long-time customer. When I needed help with a claim, he actually said to me, “I don’t know what you want me to do in regards to this claim.” My jaw dropped. I remember thinking, “If I ever said that to one of my own clients, I’d never get away with it.” I was upset but honestly didn’t have the energy at the time to go look for another agent. My son then came across Mike Bergman’s office and told me how awesome and helpful everyone there was. That was all I needed to hear. I immediately decided to move all 6–7 of my policies over to the Bergman Team, and I am so glad I did. Within a week, Mike personally came over to review our policies and make sure we had the right amount of coverage, meaning not too little, not too much. His staff is incredibly helpful, cooperative, and knowledgeable. David recently helped me with a claim and not only did he clearly explain the process, he even followed up four days later to make sure the corporate office had taken care of me and the claim. Very much appreciated and very impressive! I value the support I’ve received from Mike, David, Kenzie, and Natalie, to name just a few of the wonderful people there. I’ve already referred a couple of my real estate clients to Mike’s office, and I’ll continue to recommend them whenever I can. Thank You!
Frequently Asked Questions About Mike Bergman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Mike Bergman - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Mike Bergman offers free quotes to customers.
What payment methods are accepted at Mike Bergman - State Farm Insurance Agent?
They accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment details through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
You should contact your insurance agent. Your agent's phone number and email are available on your bill's details page.
What services does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours of Mike Bergman - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays.
Does Mike Bergman - State Farm Insurance Agent offer services in languages other than English?
Yes, services are offered in both English and Spanish.
Is the office wheelchair accessible and does it have accessible restrooms?
Yes, the office has wheelchair accessible seating and restrooms, including unisex and accessible restrooms.
Are online appointments available at Mike Bergman - State Farm Insurance Agent?
Yes, online appointments are offered for customer convenience.
What medical facilities are near Mike Bergman - State Farm Insurance Agent that customers might visit before or after their insurance appointments?
Nearby medical facilities include Karin K Bergman (family practice), Crescent Cardiology Associates, and Frisco Spinal Rehabilitation. Customers can conveniently visit these providers in the area around their insurance appointments.
Are there any spas or beauty salons near Mike Bergman - State Farm Insurance Agent for relaxation after a meeting?
Yes, nearby spas and beauty salons include Leo Spa Massage, Vita Spa Salon, and Geneva Medical Spa, where customers can relax after their insurance consultations.
What other professional services or companies are close to Mike Bergman - State Farm Insurance Agent?
Nearby professional services include Custom Software Development Company - Aezion Inc., Source Lead Inc, and Fortress Estate Solutions Wealth Management, useful for clients interested in IT or financial services.