Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TX-2105518 The Agency Mission of Bryan Rheay State Farm is to apply a needs based approach to insurance and financial services while maintaining the highest level of customer service with friendliness and individual pride.
Location
Bryan Rheay - State Farm Insurance Agent
9700 Legacy Dr, Fort Worth, TX
76108, United States
Hours
Reviews
4.9
187 reviews
5 stars
179
4 stars
3
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Iveth, Jon, and Ricky received high praise for their professionalism, knowledge, and responsiveness, making the insurance process smooth and stress-free for customers.
Knowledgeable Staff
Customers appreciated the thorough explanations and guidance provided by agents, helping them understand their insurance options and save money.
Positive Experiences
Many reviews highlighted enjoyable interactions with staff, noting that the service was friendly, efficient, and exceeded expectations.
Claims Handling
Some customers expressed dissatisfaction with claims handling, indicating a lack of thoroughness during inspections and feeling unsupported during the claims process.
- EMEstefania Morales6 days ago5.0Iveth was really helpful when it came to giving me a quote for my vehicles. She was very understanding, answered all my questions and concerns. Thank you Iveth!
- KAKristen Archila6 days ago5.0Iveth C was extremely helpful, profesional and informative on all our options, she made our insurance transition smooth. Thank you!
- THTbaby HaynesJan 6, 20261.0This office is very unethical. The agent withheld info to me to get my business. I was never told about a drive safe discount or what all I had to do for it. The agent never told me he was adding this discount. Once removed it made my premium increase $200. Bryan himself will not addres the issue of his agent withholding info and causing my premium to increase. Use this agency with caution please make sure they disclose all info. I hope this is a one off but yet I should have been told all info so I could have made the correct decision that was best for me at the time. But this issue should not go unnoticed
- SSSalvador SotoDec 17, 20255.0Iveth Colmenero was extremely helpful with both my auto insurance and life insurance. She was professional, knowledgeable, and took the time to explain all my options clearly. The entire process was smooth and stress-free thanks to her guidance. I highly recommend Iveth to anyone looking for great customer service and reliable insurance help.
- VEVictoria EspinosaDec 17, 20255.0Jon was great and answered all my questions and did not rush me through the process. Responsive, friendly, knowledgeable and very easy to work with. Great experience all around.
Frequently Asked Questions About Bryan Rheay - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Bryan Rheay - State Farm Insurance Agent?
No, Bryan Rheay - State Farm offers free quotes online.
What payment methods are accepted at Bryan Rheay - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your State Farm agent; their phone number and email are available on the details page of your bill.
What services are available on the State Farm mobile app?
The app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the business hours of Bryan Rheay - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays.
Can I make changes to my insurance coverage online?
Yes, you can request coverage changes online, which will be forwarded to your agent for processing.
What insurance products does Bryan Rheay - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What nearby places can I visit before or after visiting Bryan Rheay - State Farm Insurance Agent?
You can visit Legacy Nail & Spa for beauty treatments, Dollar Tree for shopping, or enjoy a meal at Domino's Pizza nearby.
Are there convenient locations near Bryan Rheay - State Farm for additional services?
Yes, you have access to nearby mobile phone stores like Cricket Wireless and Legacy Metropcs, as well as CVS Pharmacy for health needs.
Where can I find banking services near Bryan Rheay - State Farm Insurance Agent?
Community National Bank & Trust of Texas and Bank of America ATM are located nearby for your banking needs.