My agency looks forward to helping El Paso families protect the things that are important to them. I am passionate about helping families prepare for the unexpected.
Ok so first off i got a quote online and decided to walk in to her storefront. I was in and out with 20 mins insured all documents i needed along with the Proof to keep in the car. Ana is very nice and down to earth. I recommend going there if you need auto insurance
JC
jonah cruz
Sep 17, 2025
1.0
So this Allstate location has been trying to get my business for the past 2 yrs and I gave in for there services 3 weeks ago and let me tell u it been a headache and so many problems. I finally asked to speak to a mgr and I ended up talking to the agent Anna, Valencia in charge of that office and let me tell u guys she was so rude and unprofessional. She Argued with me about the whole issue her office Created!!! I would Recommend everyone to stay away from this office!!!! If you want, Allstate, find another office…. Wow can’t believe this agent. This place caused me a lapse in coverage fee with my mortgage company and I’m left paying it out of my pocket. They take no responsibility. People beware. They tell u that they’ll cancel ur policy early for u and cause issues for u.
JC
Javier C
Mar 17, 2023
5.0
Excellent service by this agency. Laura and other staff members have answered questions in regards to policies and provide excellent customer service.
Frequently Asked Questions About Ana Valencia: Allstate Insurance
What types of insurance does Ana Valencia: Allstate Insurance offer?
Ana Valencia: Allstate Insurance offers auto, home, life, motorcycle, flood, renter's, boat, business, and property insurance services.
Where is Ana Valencia: Allstate Insurance located?
The agency is located at 10780 Pebble Hills Blvd, Ste J, El Paso, TX 79935, USA.
What are the office hours for Ana Valencia: Allstate Insurance?
The office is open Monday through Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does Ana Valencia: Allstate Insurance offer services in multiple languages?
Yes, the agency provides services in both English and Spanish.
How can I book an appointment with Ana Valencia: Allstate Insurance?
Appointments can be booked online via their reservation URL at https://agents.allstate.com/ana-valencia-el-paso-tx.html?section=appointment or by calling +1 915-595-1700.
Does Ana Valencia: Allstate Insurance provide onsite services?
Yes, the agency offers onsite services and accepts online appointments.
What is the mission or focus of Ana Valencia: Allstate Insurance?
The agency is passionate about helping El Paso families protect important things and prepare for the unexpected.
What nearby amenities can customers visit before or after their appointment at Ana Valencia: Allstate Insurance?
Customers can visit nearby places such as 7/12 Salon for beauty services, Ricky D's for dining and entertainment, and Pebble Village Shopping Center for shopping and events.
Are there health or wellness facilities near Ana Valencia: Allstate Insurance?
Yes, Planet Fitness gym and San Vicente on Pebble Hills family practice are located nearby, providing fitness and medical services for customers in the area.
What nearby places can help me with automotive needs when visiting Ana Valencia: Allstate Insurance?
Firestone Complete Auto Care and Tgs Auto Glass are nearby for repair and auto services, which could be convenient if you need vehicle maintenance alongside insurance services.