Certified by Will Norfolk - State Farm Insurance Agent • Apr 26, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
206 reviews
5 stars
202
4 stars1
3 stars0
2 stars0
1 star3
JC
Janie Cardiff
Apr 23, 2026
5.0
I reached out on the internet and was pleasantly surprised how quickly the State Farm Agency, in Deer Park responded and even had the policies completed after our initial conversation. It was such an easy process with Nace Sweeney, my agent! He was not only fast , but thorough and of course, very personable. It usually isn’t this easy or positive when you need insurance, but State Farm came to my rescue at the most opportune time and the cost was very affordable! Thank you Nace for helping me with my insurance, and making this such a positive experience!
AV
Avery Virginia
Apr 21, 2026
5.0
Will is super helpful and efficient. He originally got me my new policy and then later updated it with my new information via text. It’s so easy and clear.
NP
nikki padilla
Apr 20, 2026
5.0
Jordan is always so sweet and goes above and beyond to answer any and all questions my husband and I have. She is amazing and is one of the many reasons we stay with State Farm. She calls with discounts helps with savings and always answers my texts
CP
Celeste Padron
Apr 20, 2026
5.0
Jordyn is so helpful and very thorough with explaining the policies!
RR
Rex
Apr 14, 2026
5.0
We've been with this agent for a while now but I just had my first couple of very small claims and I must say they process those things almost before they even get them!
The whole office staff is so cheery and informative. Great to know if something bigger happens that they will be responsive and ready to go!
Frequently Asked Questions About Will Norfolk - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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