Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TX-2623387 Our goal is to empower the members of our community by partnering with them to achieve financial security in both the present and future.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Will Norfolk - State Farm Insurance Agent
4418 Center Street, Deer Park, TX
77536, United States
Hours
Reviews
4.9
193 reviews
5 stars
189
4 stars1
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many specific mentions of agents like Jordyn, Stefhani, and Hailey.
Efficiency
Many reviews highlighted the quick and efficient service provided by the agency, with several customers noting fast turnaround times for quotes and policy adjustments.
Affordability
Numerous customers expressed satisfaction with the competitive pricing and ability to save money on their insurance policies.
Professionalism
The staff was frequently described as professional and thorough, with agents taking the time to explain coverage options and address customer needs.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to communication issues and dissatisfaction with specific interactions.
- MMMaria MartinezDec 18, 20255.0Will was very helpful and knowledgeable. Took his time explaining everything to me. i was very pleased with the price on mu quote
- PSPooh SmithDec 4, 20255.0I would like to take this opportunity to express my gratitude to Stefhani from State Farm for her assistance for my insurance. She provided excellent customer service.
- SMShannon MDec 4, 20255.0Jordyn was kind, quick, and efficient in helping me get auto and life insurance setup on a short timeline!
- KKKyleDec 3, 20255.0Want to thank Jordyn today at State Farm for helping me find a very good and affordable renters insurance policy for my residence in Seabrook. Highly recommend having Will Norfolk and his staff as my insurance agency.
- RNRamona NeelyNov 17, 20255.0Kyle was professional and very accommodating to my needs.
Frequently Asked Questions About Will Norfolk - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for an online insurance quote from Will Norfolk - State Farm Insurance Agent?
No, quotes provided online are free of charge at Will Norfolk - State Farm Insurance Agent.
What payment options are accepted at Will Norfolk - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Access your online billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services can I manage through the State Farm mobile app offered by Will Norfolk?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more through the mobile app.
What coverage does Emergency Roadside Service include?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one-hour locksmith services, and one-hour of mechanical labor for select services.
What are the office hours for Will Norfolk - State Farm Insurance Agent in Deer Park, TX?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays, including certain holidays.
Is Will Norfolk - State Farm Insurance Agent wheelchair accessible and do they offer online appointments?
Yes, the office has wheelchair accessible seating and restrooms, and offers online appointments.
What nearby places can I visit around Will Norfolk - State Farm Insurance Agent in Deer Park?
Nearby you can find Keng’s Chiropractic and Keng Chiropractic Clinic for holistic care, Deer Park Automotive for vehicle services, and Acts Community Church for community activities.
How could visiting Deer Park Automotive nearby help me if I have an auto insurance policy with Will Norfolk?
If your vehicle needs repair or maintenance, Deer Park Automotive is conveniently located nearby, making it easier to coordinate claims or coverage with your auto insurance policy at Will Norfolk.
Are there convenient services like gyms or childcare near Will Norfolk - State Farm Insurance Agent that I can visit before or after my appointment?
Yes, 413 Fitness gym and Lil Rascals Child Care are close by, offering options for fitness and childcare during your visit.