Business Details
About
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TX-1682545 Our State Farm office mission is to serve the residents of Liberty County and surrounding areas by offering a variety of insurance and financial service products to meet their individual needs, while providing excellent customer service. We continuously strive to ensure our customers are properly protected so their lives can go right.
Location
Jordan Thibodeaux - State Farm Insurance Agent
605 W Clayton St., Dayton, TX
77535, United States
Hours
Reviews
4.9
295 reviews
5 stars
284
4 stars
6
3 stars0
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual agents like Rene, Jenn, and Matthew.
Knowledge and Support
Agents were noted for their thorough explanations and patience in helping customers understand their insurance options, leading to a stress-free experience.
Cost Savings
Multiple reviews highlighted significant savings on insurance premiums, with customers expressing satisfaction over better coverage at lower costs.
Efficiency
The process of obtaining quotes and setting up policies was described as quick and hassle-free, with many customers appreciating the prompt responses from staff.
Recommendations
Many customers expressed their intent to recommend the agency to family and friends, indicating a high level of satisfaction with their experiences.
- JTJeannie TaylorOct 13, 20255.0The staff has always been so very helpful when I needed assistance. Today Mr. Thibodeaux answered when I called and helped me solve my issue and was very helpful and friendly.
- PPPERRICOSep 15, 20255.0Got assistance from Rene and im pleased🤙
- DEDebra EtheridgeAug 28, 20255.0Rene was absolutely amazing and helped me save so much money! He took his time with me as a new customer and explained everything so that I could understand. He was so patient and polite. He made sure I understood and was pleased with the vehicle insurance that I have received today. I will be recommending family and friends to Jordan Thibodeaux State Farm. Thank you Rene!!!!
- SMSheri ModisetteAug 15, 20255.0Jen was super helpful getting my new car insured.
- HMHector MarroquinJul 25, 20255.0Very friendly, helpful, and professional
Frequently Asked Questions About Jordan Thibodeaux - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Jordan Thibodeaux - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
How can I contact Jordan Thibodeaux - State Farm Insurance Agent for billing or payment questions?
You should contact your agent if you have questions about bills, payments, or Renewal Coverage Offers. Your agent’s phone number and email are available on the details page of your bill.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours of Jordan Thibodeaux - State Farm Insurance Agent in Dayton, TX?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment methods are accepted at Jordan Thibodeaux - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Can I purchase my insurance policy online through Jordan Thibodeaux - State Farm Insurance Agent?
Typically, you can purchase a policy online at the end of the quote process. If not, please reach out to your selected agent or Customer Care.
Which languages are supported at Jordan Thibodeaux - State Farm Insurance Agent?
The office provides services in English and Spanish to accommodate diverse customers.
What nearby real estate agencies can assist customers in Dayton, TX near Jordan Thibodeaux - State Farm Insurance Agent?
Nearby real estate agencies include RE/MAX Eastside II Dayton, Daniel Loria, and Lindsey Davis, Realtor. Customers interested in property can visit these agencies alongside Jordan Thibodeaux for complementary services.
Where can I find places to eat or relax nearby Jordan Thibodeaux - State Farm Insurance Agent?
Nearby places to eat or relax include Dayton Nutrition, The Paleta Shop y Refresqueria, Sweet Scoops Ice Cream, and Jose's Mexican Restaurant, ideal for grabbing a bite before or after visiting the insurance office.
Are there fitness centers near Jordan Thibodeaux - State Farm Insurance Agent for customers wanting wellness options?
Yes, nearby fitness centers include Luxe Pilates, Hometown Fitness, and Hometown Fitness with 24/7 accessibility for members, offering great options for customers to maintain wellness.