Grant Galliford: Allstate Insurance

Reviews

• JH

  Jose Hernandez

  Jan 19, 2026
  5.0
  Gracias por servicios
• KM

  K M

  Aug 8, 2024
  2.0
  I have been a loyal customer of Grant Gilliford for the past seven years, insuring all my vehicles and holding renters insurance for four years. Recently, I contacted your office to initiate a homeowners policy, only to discover a billing issue that stemmed from an error made by one of your customer service representatives. Rather than taking responsibility for the mistake, the representative asserted that the issue was due to my failure to follow up on canceling a policy I had requested to be canceled due to an ending lease. As a long-time customer, I am disappointed by the way this situation was handled. At the very least, a courtesy waiver could have been offered, but instead, it seemed the representative was more focused on deflecting responsibility. I went ahead and paid the outstanding amount to avoid potential issues with collections, but this experience has led me to reconsider my decision to purchase homeowners insurance through your company. Had the situation been addressed with more accountability and care, I would have continued my relationship with your firm. Loyal customers deserve better consideration and service.
• VH

  Victor Hornal

  Dec 30, 2021
  2.0
  I drove in to get 2 sausage biscuits . But they did not have any . Was not happy .
• CC

  CH

  Aug 19, 2020
  5.0
  My Agent That has been helping me is Ana. She is very responsive helps you with anything you need help on. She’s Very patience and such a delighted person. She makes sure to give you the best deal. I definitely recommend Her and the agency.

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