TX-1089852 Our mission is to offer you the most exciting and professional experience. Our team is grounded in integrity, customer service and community service in Dallas and throughout the DFW Metroplex. We are State Farm proud and happy to serve you!
Customers consistently praised the exceptional customer service provided by agents like Hailey, Maira, and Sara, highlighting their patience, knowledge, and willingness to help.
Agent Recommendations
Many reviews specifically recommended agents such as Hailey Tyra and Maira Torres for their outstanding service and expertise in handling insurance needs.
Professionalism
The staff was frequently described as professional, knowledgeable, and attentive, making the insurance process smooth and stress-free for clients.
Positive Experiences
Overall, customers reported very positive experiences with the agency, often expressing satisfaction with the ease of communication and the thoroughness of the service.
Team Dynamics
The team, led by Kelvin Nunley, was noted for being cohesive and supportive, contributing to a welcoming atmosphere for clients.
RW
Rachel Wray
Nov 1, 2025
5.0
Hailey Tyra is by far the best experience I’ve had with handling insurance. She made it easy and painless and got me the best deal! Thank you Hailey!
MM
Michael
Oct 31, 2025
5.0
Great customer service. Maira helped me with all the questions I had. Recommend them to anyone who needs any help with insurance
BT
Breanna Tyra
Oct 31, 2025
5.0
Hailey Tyra is a patient, kind and knowledgeable insurance agent who truly cares about her clients. She takes the time to explain everything clearly and makes the process easy and stress free. If you visit, please be sure to ask for Hailey Tyra - you’ll be in great hands!
VV
Vanessa
Oct 10, 2025
5.0
Maira was a great help; she answered all the questions I had.
AD
Alisia Davis
Sep 30, 2025
5.0
I absolutely love the service here, it is simply unmatched. Hailey Tyra has been working with me and she is incredible. She’s patient and kind!! If you’re considering this place, don’t hesitate. Oh, and make sure you ask for Hailey Tyra, she’ll get you right! 10/10!
Frequently Asked Questions About Kelvin Nunley - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Kelvin Nunley - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services does the State Farm mobile app provide?
The mobile app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service include?
It includes towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one-hour locksmith services, and mechanical labor for select services.
What are the normal business hours for Kelvin Nunley - State Farm Insurance Agent?
Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 5:00 PM, and closed on weekends.
Does Kelvin Nunley - State Farm offer parking facilities?
Yes, there is free onsite parking available at the location.
What languages are supported by Kelvin Nunley - State Farm Insurance Agent?
Services are offered in both English and Spanish.
Are there any nearby restaurants where I can eat before or after visiting Kelvin Nunley - State Farm?
Yes, nearby dining options include Pizza Hut, Café China, Sankofa Kitchen, Texas Daiquiris, and Wingstop, providing a variety of cuisines to enjoy.
What nearby stores can I visit if I need mobile phone services around Kelvin Nunley - State Farm?
Nearby mobile phone stores include Total Wireless, Metro by T-Mobile, Cricket Wireless Authorized Retailer, and AT&T Store, useful if you need phone or telecommunications support.
Are there nearby financial service providers close to Kelvin Nunley - State Farm Insurance Agent?
Yes, Security Finance, World Finance, Check 'n Go, Simmons Bank, and ACE Cash Express are located nearby for financial and loan services.