As independent agents, we shop multiple companies for the best coverage at the best price. Let us craft an insurance policy that suits your lifestyle, rather than a one-size-fits-all plan.
Auto Insurance, Car Insurance, Classic Car Insurance, Home Insurance, Homeowners Insurance, Independent Insurance Agents, Insurance Agency, Motorcycle Insurance, Renters Insurance, Susana Gibb, Vehicle Insurance, Business Insurance, Business Owners Policy Insurance, Commercial Insurance, Commercial Auto Insurance, Contractors Insurance, Commercial Property Insurance, Umbrella Insurance, Professional Liability Insurance, Directors and Officers Insurance, Commercial Auto Insurance, Commercial Fleet Insurance, BOP Insurance, Cyber Liability Insurance
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Certified by Gibb Agency - Insurance Services • Mar 01, 2026
Certified by Gibb Agency - Insurance Services • Mar 01, 2026
Reviews
5.0
131 reviews
5 stars
129
4 stars0
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the Gibb Agency for their exceptional customer service, highlighting responsiveness, professionalism, and clear communication.
Expertise
Agents demonstrated strong knowledge of insurance products and regulations, helping clients make informed decisions about their coverage.
Affordability
Numerous reviews noted the agency's ability to find competitive rates and save clients money on their insurance policies.
Timeliness
Clients appreciated the quick turnaround times for quotes and policy changes, often receiving responses within a day.
Personalized Attention
Customers felt valued and well-cared for, with agents taking the time to understand their specific needs and provide tailored solutions.
AW
Aubrey Whaley
5 days ago
5.0
Experienced team serving high-value residential properties with strong attention to detail and client service.
SD
Susummy Didehbani
Feb 10, 2026
5.0
Great customer service!!!!
DF
Dustin Ferris
Feb 9, 2026
5.0
Kristen Wood Has assisted me and securing homeowners insurance, car insurance, and most recently business insurance.
She is extremely responsive which stands out in this industry. Even when I have unrelated questions about how my insurance relates to my mortgage, or things like that, she is extremely helpful. Could not recommend highly enough!
NC
Neal Cooper
Feb 9, 2026
5.0
Awesome and always finds the right policy for our needs.
DM
david m
Dec 20, 2025
3.0
I initially came to Gibb Agency a year ago because I was frustrated getting nowhere on my own trying to find affordable home insurance. Gibb was able to find me a policy I was comfortable with financially. They were also able to pare a affordable auto insurance policy with the same carrier. Half way through the year I added my youngest daughter to the auto policy and saw the premium skyrocket. Gibb was able to find me a different carrier with a more affordable premium. Gibb did all this in a timely manner and kept me informed. Fast forward to renewal time and it was totally the opposite. The home insurance policy being offered with the same carrier increased by 37%. I requested to try to find me a more affordable policy even if it was with a different carrier. Throughout the process, it was difficult to get in touch or get a response after leaving messages. There were several days where I was left unsure if I was still a client/costumer. Gibb finally came back stating this was the best offer they could find. This was understandable. I elected to find a policy with a carrier on my own. I just want to state this second experience in dealing with Gibb agency was very different from the first experience.
Frequently Asked Questions About Gibb Agency - Insurance Services
What types of insurance does Gibb Agency - Insurance Services offer?
Gibb Agency provides a variety of insurance services including auto, home, life, health, and business insurance, as well as retirement planning.
Where is Gibb Agency - Insurance Services located?
The agency is located at 9535 Forest Lane, Suite 102, Dallas, TX 75243.
What are the business hours for Gibb Agency on weekdays?
Gibb Agency operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I contact Gibb Agency - Insurance Services?
You can contact them via phone at +1 214-324-3660 or email at service@gibbagency.net.
Is Gibb Agency - Insurance Services a woman-owned business?
Yes, the agency is identified as a woman-owned business.
Can Gibb Agency customize insurance policies to fit individual lifestyles?
Yes, they shop multiple companies to craft insurance policies tailored to suit your lifestyle rather than offering a one-size-fits-all plan.
Which nearby businesses could be helpful for financial services alongside Gibb Agency?
Nearby financial service providers include Viuhkola Tax Services and Clear Choice Tax Preparation, which could complement your insurance planning with tax and trust services.
What nearby professional services are close to Gibb Agency for additional support?
Whole and Healthy Counseling and Odyssey Communications Group are nearby professional services that customers might find useful for life coaching and marketing needs respectively.
Are there nearby wellness or therapy centers near Gibb Agency?
Yes, nearby wellness centers include The Healing Brand spa, Spoken For Speech and Language Therapy, and JM Counseling and Coaching Services for health and mental wellness.
What nearby amenities or services can customers visit before or after visiting Gibb Agency?
Customers can visit places like Skinny Sekret for nutrition and beauty services or Security Self-Storage for storage needs, making their visit more convenient and efficient.
Brand Certified Facts from Gibb Agency - Insurance Services
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Certified March 01, 2026Yext Knowledge Graph
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