Business Details
About
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TX-2433066 We are here to help insure what is most important to you. We help you along the way, helping you plan goals and achieve success.
Location
Andrew Case - State Farm Insurance Agent
1722 N Hall St, Dallas, TX
75204, United States
Hours
Reviews
5.0
685 reviews
5 stars
672
4 stars7
3 stars0
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Drew, Jeff, and Dylan received high praise for their helpfulness, knowledge, and ability to explain insurance options clearly.
Efficiency
Many customers noted the quick and seamless process of obtaining quotes and setting up policies, often completing transactions in under an hour.
Cost Savings
Numerous reviews highlighted significant savings on insurance premiums, with agents helping clients find better rates and coverage options.
Personalized Experience
Customers appreciated the personalized attention and care from agents, who took the time to understand their needs and provide tailored solutions.
Follow-Up
Several customers mentioned the proactive follow-up from agents, ensuring all questions were answered and issues resolved promptly.
- JGJericho GroenlandNov 13, 20255.0Super easy process, increased my coverages AND saved me money! Drew is a rockstar! Thank you!
- ZRZach RixmannNov 10, 20255.0This team is legit! Walked in without an appointment after just moving to Dallas and Andrew/ Jeff got me taken care of like I was family. Hands down some of the most professional and friendly people I’ve met in the industry!
- KBKatelyn BrewerOct 31, 20255.0Drew Patterson is the absolute best insurance agent! He is always willing to go the extra mile to make sure his clients are well taken care of, and he does a great job of meeting people where they are to provide personalized benefit education in a professional and robust way.
- MKMakayla KeckOct 31, 20255.0Drew was absolutely amazing to work with! He was so kind and patient throughout the entire process, taking the time to make sure I fully understood everything. He explained each detail clearly and made sure I knew exactly what I was paying for and the benefits of having it. I really appreciated how thorough and genuine he was — I left feeling confident and informed. Highly recommend working with Drew!
- JSJackson SolsmaOct 24, 20255.0I spoke with Drew P. over the phone. He made sure to call back after our prior conversation 6 months to a year ago! After following up it was clear that State Farm could offer me cheaper monthly payments while still giving me the same coverage. I used to be with Farmers and was very dedicated, but even with my company discount they couldn't beat State Farm! Drew was super relatable and kind. He also moved through things quickly so I didn't feel like it took more time than was needed. Overall I would give them and the process 5/5 stars! They have gained a new customer!
Frequently Asked Questions About Andrew Case - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Andrew Case - State Farm Insurance Agent?
No, there is no charge for obtaining a quote online. Andrew Case offers free quotes to all customers.
What payment methods are accepted at Andrew Case - State Farm Insurance Agent?
We accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can use the Digital Pay Payment Center link on our website. Enter your User ID and password to log in and view your billing and payment details.
Who should I contact if I have questions about my billing or payments?
Please reach out to your assigned agent whose phone number and email are available on your bill's details page.
What services can I manage with the State Farm mobile app?
The app lets you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It typically covers towing to the nearest repair facility, delivery of gas, oil, batteries, tires, locksmith services, and one-hour of mechanical labor for select services.
What are the office hours for Andrew Case - State Farm Insurance Agent?
We are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
What languages are spoken at Andrew Case - State Farm Insurance Agent?
We provide services in both English and Spanish to accommodate our diverse customers.
How can nearby places like Cecilia Galvan - DFW Realtor and Angela Garcia at VIVO Realty assist me when visiting Andrew Case - State Farm Insurance Agent?
These nearby real estate agents are convenient resources if you're looking to buy or sell property. You can coordinate insurance services with your real estate needs locally.
Are there any nearby amenities where I can relax or dine after visiting Andrew Case - State Farm Insurance Agent?
Yes, places like Dahlia restaurant and Bar & Garden Dallas offer dining and drinks nearby for a pleasant visit before or after your insurance appointment.
How can Credit Union of Texas and the Credit Union of Texas Dog Park near the insurance agency help me?
Credit Union of Texas provides financial services close by, and their Dog Park offers a nice space if you have pets and want to relax while handling your insurance needs.