Business Details
About
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TX-2305620 Our mission is to provide coverage for what's important for every State Farm customer and family with which we interact. We accomplish this through a passionately-motivated and well-qualified team, focused on helping customers identify their hopes and dreams, and educating them on unforeseen threats that may stand in the way, through a face to face meeting once per year.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Troy Hooper - State Farm Insurance Agent
17302 House Hahl Rd, Cypress, TX
77433, United States
Hours
Reviews
5.0
341 reviews
5 stars
337
4 stars1
3 stars1
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Brittany and Jasmin received high praise for their professionalism, patience, and thoroughness in addressing customer inquiries.
Cost Savings
Many customers reported significant savings on their home and auto insurance policies, often highlighting the agents' ability to find better rates than previous providers.
Communication
Customers appreciated the prompt and clear communication from agents, which made the insurance process smoother and less stressful.
Personalized Experience
Clients felt valued and understood, as agents took the time to tailor coverage options to meet individual needs.
Overall Satisfaction
The majority of reviews reflect a high level of satisfaction with the service provided, recommending the agency and its agents to others.
- MAMahmoud Al-HawaryNov 10, 20255.0Great experience working with agent Jasmin. Took her time to go over all options and how to maximize our savings on the insurance premiums. Definitely a very positive experience. Strongly recommend working with her.
- BNBrian NewtonOct 27, 20255.0Brittany Ort was able to help us save money and improve our home and auto coverage by switching to State Farm. She answered all questions and made the transition process easy. So far, based on working with Brittany, I can highly recommend the Troy Hooper agency team.
- BKBryan KimOct 23, 20255.0Brittany helped me save a great deal of money on my car & home insurance. Thanks for all of your help! She was helpful and resourceful.
- EMedgar mosqueraOct 13, 20255.0Muy buena atención y dedicación
- JLJemarcus LivingstonOct 2, 20255.0I worked with Brittany Ort and she was wonderful. She took her time and answered every question I had and made me feel safe. I would recommend anyone to work with her.
Frequently Asked Questions About Troy Hooper - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Troy Hooper - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Troy Hooper - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What coverage does the Emergency Roadside Service include?
Emergency Roadside Service typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Troy Hooper - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Troy Hooper - State Farm Insurance Agent offer services for non-English speakers?
Yes, the agency offers services in both English and Spanish.
Are there nearby insurance agencies around Troy Hooper - State Farm Insurance Agent?
Yes, nearby insurance agencies include Texas Dawn Insurance Agency, Frontier Insurance Group, Goosehead Insurance - Kirk Gilfour, and Vatic Insurance Group PLLC, offering additional options for insurance services in the Cypress area.
What other local services can I visit near Troy Hooper's office?
Nearby you can find Paragon Property Group for real estate services, Premier Pilates for fitness, and Cindy's Soul-Smudge for holistic chiropractic care, allowing you to combine errands or appointments conveniently.
Are there legal services close to Troy Hooper - State Farm Insurance Agent?
Yes, legal services such as Cypress Personal Injury Attorney Sutliff & Stout and Marc Whitehead & Associates Attorney at Law, LLP are nearby, useful for clients requiring legal advice related to insurance claims or personal injury cases.