Karina Sosa: Allstate Insurance

Reviews

• GM

  Gloria M.

  Sep 22, 2025
  1.0
  In May 2024, my property was damaged, and I filed a claim with Allstate. From the start, I did everything required: submitted photos, evidence, and a sworn proof of loss. What followed was a 15-month nightmare: seven different estimates, minimal payments with no explanation, letters with false information, and long periods of silence. I was forced to hire a public adjuster and an independent appraiser, spending over $7,500 out of my own pocket just to get Allstate to finally acknowledge what should have been covered from the beginning: the full replacement of my roof and other necessary repairs. Although they eventually paid, including interest, the stress, wasted time, and extra costs were enormous. I’m sharing my experience so that other policyholders stay alert and to demand that companies like Allstate treat their customers with transparency and good faith. I’m sharing this experience not just for myself, but to highlight a broader issue in the insurance industry: the need for accountability, transparency, and good faith practices in claim handling. Policyholders deserve timely, fair, and honest treatment — without having to fight for what their policy already guarantees. #Insurance #Allstate #Transparency #ConsumerRights
• DR

  Damaris Ramos

  Jul 17, 2025
  5.0
  They have a very good attitude and are very friendly, especially the sales agent Roxana! They always answer my questions. I recommend this Carina office 100%, I am a loyal customer and a customer who has been with her for many years.
• DG

  Delmi Galeas

  Jul 16, 2025
  5.0
  Working with Allstate has been an incredibly positive experience, and I want to take a moment to especially highlight the professionalism and dedication of Roxana. From the very beginning, she made the process of understanding and selecting the right insurance coverage smooth, transparent, and even enjoyable — something that can be rare in the world of insurance. Roxana’s attention to detail, responsiveness, and genuine care for her clients truly sets her apart. She didn’t just offer insurance — she offered peace of mind. Every question I had, no matter how big or small, was answered with clarity and patience. It’s evident that she goes above and beyond to ensure her clients not only feel protected, but understand what they’re getting and why it matters. What stood out the most was her honesty and compassion. Roxana made me feel like I wasn’t just another policy number — but someone whose needs and concerns actually mattered. That kind of service speaks volumes about the values Allstate upholds: professionalism, trust, and people-first care. If you’re looking for someone who is truly committed to helping you make informed, confident decisions about your insurance — Roxana is the one to go to. I can’t recommend her enough, and I’m incredibly grateful for the support and guidance she’s provided. Allstate is lucky to have someone like her on their team — and so are the clients who get to work with her.
• JG

  Johari giron

  Jul 16, 2025
  5.0
  I’ve had an outstanding experience with Allstate and can confidently say their commitment to customer care and professionalism sets them apart in the insurance industry. From the start, the process was clear, efficient, and handled with integrity. What impressed me most was the personalized attention and genuine dedication the team showed. They took the time to understand my needs, explain my coverage options in detail, and made sure I felt informed and protected every step of the way. It’s rare to find that level of transparency and care in any service — but with Allstate, it’s standard. Thanks to their reliability and prompt support, I feel confident knowing I’m in good hands. I would highly recommend Allstate to anyone looking for a trustworthy, professional insurance provider that truly puts people first.
• VP

  Vicky Paita

  Dec 1, 2019
  5.0
  Tengo 2 carros con ellos y la señora Karina siempre a Sido muy amable con nosotros

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