Melissa Gil: Allstate Insurance

Reviews

• NB

  nancy try boynton

  Jan 29, 2026
  5.0
  Priscilla went above and beyond to help me save money on my homeowners insurance. She answered all my questions and if she didn’t know the answer she said let me find out, which she would find out the answer to my questions and immediately get back to me or let me know she is waiting for a response. Really like her and feel comfortable calling her with any question big or small.
• BC

  Bert Chapa

  Jan 22, 2025
  5.0
  Great customer service.
• LG

  Leonor Gonzales

  Sep 16, 2024
  5.0
  Best agents I have ever had!! Saved a lot when I bundled my house insurance, windstorm and all my vehicles as well. Makes me feel so good that my family is protected. When they say they that we are in good hands, they mean it!
• CF

  Crystal Fuentes

  May 15, 2022
  1.0
  This is a horrible insurance company. After my accident I had to deal with several representatives for every part of the claim. It was a car accident and had to deal with 7 reps from start to finish. I was very much treated as just a number. My vehicle was in excellent condition when the accident occurred but they felt it was worth fair condition. I did not get the fair market value for my vehicle. Also, make sure to check the type of amount of coverage for your car rental. I had a Honda Accord and they said they would only pay for a mini 2 door hatchback and if I needed anything larger I have to pay out of pocket. Finding a vehicle to rent was super difficult. The allstate representative would give me a location to for pickup and when I’d call to confirm they would say they did not have anything available and to get back with the representative. This happened 4 times. I was without a vehicle for 4 days. Mind you, I pay my insurance religiously and have never been late or missed a payment. Once again no compassion or remorse. To top it off, I was injured in the accident bruises and all. I was not able to go back to work for 3 days because of the bruising and swelling and I was not compensated for it and yes I do pay for out of work coverage in my plan. All in all, I was treated horribly, was shorted when it came to the appraisal of my vehicle, and given the run around with the car rental. I am unsatisfied with the way they handled the process and will not trust them with my insurance coverage needs ever again.

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