TX-983242 Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you & helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renter's Insurance, Life Insurance, and Business/Commercial Insurance throughout the Cleburne, TX area including Joshua, Godley and Glen Rose, TX.
Details
Requires appointmentNot available
Onsite servicesAvailable
Location
Certified by Crystal Plaster - State Farm Insurance Agent • Mar 01, 2026
Certified by Crystal Plaster - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
217 reviews
5 stars
207
4 stars
4
3 stars1
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many specific mentions of agents like Diana, Nancy, and Brandon.
Insurance Savings
Numerous reviews highlighted significant savings on insurance premiums, with customers expressing satisfaction over better rates and coverage compared to previous providers.
Professionalism
The agency was frequently commended for its professionalism and thoroughness in handling insurance needs, making the process smooth and stress-free.
Teamwork
Reviewers noted the collaborative environment among staff, emphasizing how the team works together to provide excellent service and support.
AG
Aiden Gallegos
5 days ago
5.0
Les recomiendo a Nancy Vasquez.
CE
cindy elder
Feb 20, 2026
5.0
Alyssa is always so quick to return calls and answer questions. She is very knowledgeable and is a pleasure to talk to.
PL
paulina L
Feb 14, 2026
5.0
I had an outstanding experience working with Brandon. He took the time to understand my needs, explained all my options clearly, and helped me find the perfect coverage at a competitive price. His professionalism, responsiveness, and genuine care made the whole process smooth and stress-free. I highly recommend to anyone looking for a trustworthy and knowledgeable insurance agent.
AL
Ashley De Lopez
Feb 9, 2026
5.0
Can’t say enough about my experience with Brandon. He was able to educate us on our auto insurance in a way we hadn’t been before. Highly recommend!
IN
Isael Najera
Jan 30, 2026
5.0
Happy with the service provided by Crystal Plaster’s office. Alyssa was very helpful and helped me understand the coverage I need.
Frequently Asked Questions About Crystal Plaster - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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Certified March 01, 2026Yext Knowledge Graph
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