Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TX-983242 Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you & helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renter's Insurance, Life Insurance, and Business/Commercial Insurance throughout the Cleburne, TX area including Joshua, Godley and Glen Rose, TX.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Crystal Plaster - State Farm Insurance Agent
506 N Ridgeway Drive, Cleburne, TX
76033, United States
Hours
Reviews
4.9
208 reviews
5 stars
198
4 stars
4
3 stars1
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting agents like Brandon, Diana, and Nancy for their exceptional service.
Policy Management
Several reviews mentioned issues with policy changes and management, indicating some customers experienced difficulties when transferring or updating their policies.
Competitive Rates
Many customers reported satisfaction with the competitive rates offered, often noting significant savings compared to previous providers.
Overall Experience
The majority of reviews reflected a positive overall experience, with customers expressing gratitude for the personalized attention and support received from the agency.
- KOKim Ogden3 days ago5.0I love working with the Cleburne office for all my insurance needs. I never have to worry or struggle when (very seldom) I have a claim. The office staff always help guide me through the claims and what to expect during the process.
- AEAlyssa Elder3 days ago5.0I have my auto, renters and life with Crystal Plaster State Farm and they have always been quick to respond and a joy to work with! Would highly recommend this office, saved me $30/month on my auto insurance.
- SWStephanie Williams3 days ago5.0Crystal Plaster and her team were so helpful and informative with setting up new life insurances as well as cashing in an investment They were all so kind during the difficult process.
- JFJorge Luis Fraire3 days ago5.0⭐️⭐️⭐️⭐️⭐️ Brandon at State Farm was very helpful and made getting car insurance quick and easy. Great customer service and highly recommend!
- RSRichard SweetJan 5, 20261.0From an almost 50 year State Farm policyholder If you're looking to transfer your policies or get new policies, I'd recommend you look for a different State Farm office. I've had multiple issues with this office not correctly handling policy changes and it began with when I initially transferred my policies to Chrystal Plaster's agency. I have found a new State Farm agent.
Frequently Asked Questions About Crystal Plaster - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What types of insurance does Crystal Plaster - State Farm Insurance Agent offer?
They offer Auto Insurance, Homeowners Insurance, Renters Insurance, Life Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance throughout the Cleburne, TX area and nearby cities like Joshua, Godley, and Glen Rose.
What are the office hours for Crystal Plaster - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Can I manage my insurance account or file claims using a mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What payment methods are accepted at Crystal Plaster - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Is it possible to go paperless for my insurance documents?
Yes, you can easily set up paperless billing and documents by logging into your account and updating your email preferences.
Are appointments required to visit the Crystal Plaster agency?
No, appointments are not required. You can visit during business hours without an appointment.
What are some nearby places I can visit before or after visiting the insurance agency?
Nearby places include Witkowski Chiropractic for health care, Belle Cheveux Salon and The Wax Studio for beauty treatments, and Butterfly Brushes & Boutique for arts and shopping. You might enjoy visiting these locations before or after your insurance appointment.
Can nearby real estate agencies assist me with property insurance needs?
Yes, nearby real estate agencies like Providence Title Company - Cleburne and Trinity Abstract and Title Co can assist if you're purchasing property insurance and need help with real estate processes.
How can nearby educational institutions be relevant to my insurance needs?
Nearby educational institutions such as Cleburne Independent School District and CISD Curriculum could be useful if you need insurance products for educational facilities or activities related to your family or business.