Rick Smith - State Farm Insurance Agent

4.9
327 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
The mission of the Rick Smith State Farm office is to provide the communities of Cedar Hill, Duncanville, Grand Prairie, and the surrounding Dallas County with reliable and comprehensive insurance coverage they can truly depend on. Our dedicated office is committed to assisting you with a wide range of insurance needs, including auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop by our office and meet with our friendly and knowledgeable insurance team to explore the various coverage options available and get the protection you need today!

Location

Rick Smith - State Farm Insurance Agent
518 N Hwy 67, Cedar Hill, TX
75104, United States

Hours

Reviews

4.9
327 reviews
5 stars
315
4 stars
8
3 stars
1
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

The team consistently received praise for their professionalism, friendliness, and willingness to assist customers with their insurance needs.

Efficiency

Many customers highlighted the quick and efficient service provided by the staff, making processes seamless and hassle-free.

Knowledgeable Staff

Several reviews noted the staff's expertise and ability to explain policies and options clearly, enhancing customer understanding.

Positive Experiences

Overall, customers expressed high satisfaction with their interactions, often mentioning a personal touch and genuine care from the agents.

Areas for Improvement

A few reviews pointed out issues with account management and communication, indicating some inconsistencies in service quality.
  • KE
    Kathleen Elder
    5 days ago
    5.0
    Macalah was so kind and attentive. The easiest part of moving!
  • SM
    Sylvia McNeese
    Oct 9, 2025
    5.0
    Macalah reminds me of myself. I do what I say I’m going to do whether it’s work related or not. She followed up with a company I’m doing business with and she let me know the results. Very professional. You are appreciated, Macalah!
  • OH
    Otis Jerrod Hornbeck
    Oct 6, 2025
    5.0
    The level of professionalism and willingness to assist with my UserID and password exceeded my expectations. Now, I should be able to sign in and update and upload pictures for my rental insurance claim. Thank you Myriam for your valuable assistance.
  • HH
    Howard Hyde
    Sep 22, 2025
    5.0
    The associate exemplified courtesy and professionalism, capturing the essence of my call and ensuring my request was successfully fulfilled.
  • NL
    Natasha Lxndr
    Sep 8, 2025
    5.0
    Excellent customer service what a great employee you have so gracious and kind made me feel special

Frequently Asked Questions About Rick Smith - State Farm Insurance Agent

What types of insurance coverage does Rick Smith - State Farm Insurance Agent provide?

Rick Smith - State Farm Insurance Agent offers a variety of insurance coverages including auto, homeowners, renters, life, and business insurance.

Where is Rick Smith - State Farm Insurance Agent located?

The office is located at 518 N Hwy 67, Cedar Hill, TX, 75104, USA.