Russ Glaze - State Farm Insurance Agent

4.9
187 reviews
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Business Details

321 W 3rd St, Borger, TX
79007, United States
(806) 273-2601
https://glazeinsurance.com/

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
MY AGENCIES MISSION IS TO PUT OUR STATE FARM CUSTOMER'S FAMILIES FIRST! WE ARE HERE TO HELP WITH YOUR INSURANCE (AUTO, HOME, RENTERS, LIFE) AND FINANCIAL SERVICE NEEDS. WE WANT TO KNOW WHAT'S GOING ON IN YOUR WORLD! WE HAVE TWO LOCATIONS IN BORGER AND AMARILLO! WE HAVE BEEN PROUD SPONSORS OF OUR COMMUNITIES AND THE SURROUNDING PANHANDLE COMMUNITIES YOUTH SINCE OPENING OUR AGENCY DOORS IN 2007. License #: TX-2049698, NM-8326306, OK-3001755986

Location

Russ Glaze - State Farm Insurance Agent
321 W 3rd St, Borger, TX
79007, United States

Hours

Reviews

4.9
187 reviews
5 stars
179
4 stars
2
3 stars
1
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Agents like Cayla, Kelsi, and Oscar received high praise for their friendliness, helpfulness, and professionalism, making customers feel valued and understood.

Knowledge and Expertise

Customers frequently noted the agents' thorough knowledge of insurance products and their ability to explain options clearly, leading to informed decisions.

Cost Savings

Many reviews highlighted significant savings on insurance premiums, with agents successfully finding better rates and coverage options for customers.

Smooth Process

The overall experience of switching to State Farm and handling insurance needs was described as easy and efficient, with agents managing most of the paperwork.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding specific agents and customer service issues that detracted from the overall experience.
  • KB
    Kirk Berryhill
    3 days ago
    5.0
    I cannot recommend Kelsi, Rainey and State Farm enough! Their customer service exceeds all expectations. You will never encounter automated phone systems or call centers stocked with people who cannot help you with your needs. The care and concern this agency showed me in getting the account set up and helping my family though a claim amazed me. Highest recommendation for their team!
  • JS
    Janette Soliz
    4 days ago
    5.0
    The customer service representative name,Kelsi McDonald Was very professional and very nice. She made the process so easy thank you so much.
  • JR
    Jashua Ramirez
    Nov 12, 2025
    5.0
    I would like to say that Cayla Bowman was very helpful and I am super glad that she was able to help me get me insurance with Statefarm. She is an amazing representative!
  • BT
    Benjamin Trahan
    Nov 12, 2025
    5.0
    Cayla's been awesome helping my wife and me get our home insurance sorted, plus some other stuff. She explained everything super well and made the whole process easy peasy.
  • RG
    Rico Goff
    Oct 30, 2025
    5.0
    I really enjoy walking into a place and being greeted with a warm smile and treated like family — that’s exactly what I experience every time I visit State Farm with Kelsi McDonald. She’s always attentive, listens carefully, and works with you to meet your needs. Kelsi is one of the many reasons I’m happy to have State Farm as my insurance company.
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Frequently Asked Questions About Russ Glaze - State Farm Insurance Agent

What types of insurance does Russ Glaze - State Farm Insurance Agent offer?

They offer auto, home, renters, and life insurance, as well as financial services.

Where is Russ Glaze - State Farm Insurance Agent located?

The agency is located at 321 W 3rd St, Borger, TX 79007, USA.