Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
We are a multi-agency office with locations in Austin and Elgin Texas to serve your needs. Our agencies have qualified for numerous State Farm and customer experience awards including: State Farm Ambassador Travel Qualifier, Chairman's Circle, SVP, State Farm Top 100 Agent Program Qualifier and State Farm Legion of Honor recipient. I have a phenomenal bilingual staff that works hard to serve your needs. In my spare time I love spending time with my family, working out, traveling, experiencing local restaurants, BBQing on the weekends, watching football or other sports.
Why choose us? We make doing business with us easy. Whether it's online, in person or over the phone we will do the most to make your experience with us exceptional, friendly & convenient for you. Our team of professional agents will work hard for you and your family to make sure you are properly protected. Our pledge is to put our customers first!
We Provide Auto Insurance, Home Insurance and Life Insurance Providing Commercial Insurance & Business Insurance Austin, Round Rock, Manor, Georgetown, Elgin and Pflugerville relocations. Auto Insurance for 78660, 78753, 78758, 78621, 78653, 78754, 78728, 78727, 78757, 78752.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Robert Ndegwa - State Farm Insurance Agent
1508 Dessau Ridge Lane, Austin, TX
78754, United States
Hours
Reviews
4.9
540 reviews
5 stars
517
4 stars3
3 stars3
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the representatives for being friendly, helpful, and professional, with specific mentions of Yaritza, Vanessa, and Kody for their exceptional service.
Efficiency
Customers frequently noted the quick and efficient service they received, with many expressing satisfaction with the speed of processing their insurance needs.
Knowledgeability
Reviewers highlighted the agents' expertise and ability to explain policies clearly, helping customers understand their options and make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported issues with customer service and unresolved problems, indicating a need for improvement in certain areas.
- JHJoel Holliman5 days ago5.0Yari was great! She helped me with my policy and even refunded me for a late fee which I unfortunately incurred due to cancelling a credit card. Super helpful!
- TSTitan Sky5 days ago5.0Yari was more than pleasant, she was superb. Her patience and understanding of me being a new claimant was beyond great. She took the time to explain everything in detail to where I understood and in clarity. I'd recommend her service to anyone
- PPPauJan 2, 20265.0Very informative and helpful!
- ALAlan De leonDec 23, 20255.0Enjoyed getting help from Vanessa! She is very personable (made the experience nice) and professional at the same time. I was in need of auto insurance and she answered all of my questions graciously and went through different options with clear and easy explanations. Thanks again for your help!
- AAApril AlexanderDec 12, 20255.0I called because my insurance ID card for the next billing cycle was not available on the app. Yaritza not only sent the documents that I needed, she also walked me through the SF app and shared how to add a widget to my Samsung Galaxy phone. And all this while our call kept dropping. She was very patient, helpful and friendly.
Frequently Asked Questions About Robert Ndegwa - State Farm Insurance Agent
What are the regular office hours for Robert Ndegwa - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends, with after-hours appointments available by appointment.
Where is Robert Ndegwa - State Farm Insurance Agent located?
The office is located at 1508 Dessau Ridge Lane, Suite 805, Austin, TX 78754.
What types of insurance services does Robert Ndegwa - State Farm Insurance Agent offer?
They provide auto insurance, home insurance, life insurance, commercial and business insurance services.
Which payment options are accepted at this insurance agency?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Is the office wheelchair accessible and do they offer online appointments?
Yes, the office has a wheelchair accessible entrance and offers online appointments.
Does Robert Ndegwa - State Farm Insurance Agent have bilingual staff?
Yes, they have a bilingual staff that speaks English and Spanish to better serve customers.
How can I get a free insurance quote from this agency?
You can get a free State Farm insurance quote by visiting their website at https://www.protectyourdreams.biz/quote.
What nearby medical facilities can clients visit around 1508 Dessau Ridge Lane?
Nearby medical facilities include Regenerative Medicine Austin - Roberto Miranda, M.D., P.A., Dr. Roberto Miranda family practice, Dessau Family Dentistry, and Enlightened Chiropractic.
Are there any legal services close to the insurance office?
Yes, nearby legal services include The Williams Law Firm, Williams Law Notary Service, and Springdale Law Group.
What other insurance agencies are located near Robert Ndegwa - State Farm Insurance Agent?
Nearby insurance agencies include Farmers Insurance - Rafael Jaimes and Gonzalez Denova Insurance.