Aspen Schara Kralich - State Farm Insurance Agent

4.9
212 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the Austin, TX area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.

Location

Aspen Schara Kralich - State Farm Insurance Agent
3006 Bee Caves Rd, Austin, TX
78746, United States

Hours

Reviews

4.9
212 reviews
5 stars
203
4 stars
1
3 stars
0
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Agents like Judy, Erik, and Aspen received high praise for their friendliness, responsiveness, and professionalism, making the insurance process smooth and stress-free.

Knowledgeable Staff

Customers appreciated the agents' expertise in explaining policies and coverage options, helping them make informed decisions.

Efficient Processes

Many reviews highlighted the quick and efficient service provided by the team, with several customers noting how fast their insurance needs were addressed.

Mixed Claims Experience

While many customers had positive experiences, some expressed frustration with claims handling and communication, indicating inconsistency in service.

Community Engagement

The agency was recognized for its involvement in the community, contributing to a positive perception among customers.
  • PR
    Pengyu Ren
    5 days ago
    5.0
    Erik Thompson helped me with new home and auto insurance. He was professional, responsive, and super efficient.
  • CW
    Claire Whitis
    Nov 10, 2025
    5.0
    Aspen was absolutely wonderful to talk and work with and made this traumatic theft incident so much easily to navigate and less overwhelming. I can’t praise her enough- she was incredibly kind, attentive, informative, patient, and overall a truly lovely person. Very grateful for her! Also extremely grateful for State Farm and its safety net that it has provided me in this hardship. Thank you thank you thank you!
  • TB
    Texas Bev
    Nov 6, 2025
    5.0
    This is a wonderful agent and office for all your insurance needs. Aspen and her team are hard- working and responsive. They truly care about their policyholders. Our family had a recent issue and Aspen went out of her way to help us get a fair resolution. I would highly recommend her and her team!
  • VM
    Vamsee Mallachervu
    Oct 8, 2025
    5.0
    Had a very pleasant experience working with Erik and I would recommend anyone looking for Home and Auto insurance
  • AL
    Andrea Lerude
    Oct 1, 2025
    5.0
    After I got a quote online, Erik was incredibly helpful at following up via phone and email - after I expressed interest in going with State Farm, he took the time to explain all of my new coverage and provide sensible advice without being pushy (as we know sales people can be). He was a delight to work with, and I would call him for any clarifying questions in the future without hesitation!

Frequently Asked Questions About Aspen Schara Kralich - State Farm Insurance Agent

What insurance services does Aspen Schara Kralich - State Farm Insurance Agent offer?

They offer auto, home, life, renter's, and business insurance services.

Where is Aspen Schara Kralich - State Farm Insurance Agent located?

Their office is at 3006 Bee Caves Rd, Ste B170, Austin, TX 78746.