Aspen Schara Kralich - State Farm Insurance Agent

4.9
212 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the Austin, TX area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.

Location

Aspen Schara Kralich - State Farm Insurance Agent
3006 Bee Caves Rd, Austin, TX
78746, United States

Hours

Reviews

4.9
212 reviews
5 stars
203
4 stars
1
3 stars
0
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Agents are consistently praised for their professionalism, responsiveness, and helpfulness, with many customers highlighting specific agents like Judy, Aspen, and Erik for their exceptional service.

Knowledge and Support

Customers appreciate the agents' knowledge and ability to explain policies clearly, making the insurance process easier and less stressful.

Efficiency

Many reviews mention the quick and efficient service provided by the team, with several customers noting how fast their issues were resolved or how quickly they were able to get coverage.

Personalized Experience

Clients feel valued and cared for, often mentioning the personalized attention they receive, which enhances their overall satisfaction with the service.

Mixed Feedback on Claims

While many customers are happy with the service, there are some complaints regarding claims handling and communication, indicating room for improvement in this area.
  • PR
    Pengyu Ren
    Nov 19, 2025
    5.0
    Erik Thompson helped me with new home and auto insurance. He was professional, responsive, and super efficient.
  • CW
    Claire Whitis
    Nov 10, 2025
    5.0
    Aspen was absolutely wonderful to talk and work with and made this traumatic theft incident so much easily to navigate and less overwhelming. I can’t praise her enough- she was incredibly kind, attentive, informative, patient, and overall a truly lovely person. Very grateful for her! Also extremely grateful for State Farm and its safety net that it has provided me in this hardship. Thank you thank you thank you!
  • TB
    Texas Bev
    Nov 6, 2025
    5.0
    This is a wonderful agent and office for all your insurance needs. Aspen and her team are hard- working and responsive. They truly care about their policyholders. Our family had a recent issue and Aspen went out of her way to help us get a fair resolution. I would highly recommend her and her team!
  • VM
    Vamsee Mallachervu
    Oct 8, 2025
    5.0
    Had a very pleasant experience working with Erik and I would recommend anyone looking for Home and Auto insurance
  • AL
    Andrea Lerude
    Oct 1, 2025
    5.0
    After I got a quote online, Erik was incredibly helpful at following up via phone and email - after I expressed interest in going with State Farm, he took the time to explain all of my new coverage and provide sensible advice without being pushy (as we know sales people can be). He was a delight to work with, and I would call him for any clarifying questions in the future without hesitation!

Frequently Asked Questions About Aspen Schara Kralich - State Farm Insurance Agent

What insurance services does Aspen Schara Kralich - State Farm Insurance Agent offer?

They offer auto, home, life, renter's, and business insurance services.

Where is Aspen Schara Kralich - State Farm Insurance Agent located?

Their office is at 3006 Bee Caves Rd, Ste B170, Austin, TX 78746.