Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TX-2117231 At the Cecy Diaz Win State Farm Agent office in Arlington, TX, our mission is to offer a friendly, positive, and personalized insurance experience to each State Farm customer we serve. With a focus on assisting our customers with the 3 H's- Head, Heart and Humor, I strive to be a light to every single customer that I connect with. I lead my team with positivity and focus on coaching and strategically developing my team members to provide you with a personalized insurance experience. We provide Auto, Home, Life, and Business Insurance, financial services, and more to our Good Neighbors in the DFW area and beyond.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Cecy Diaz Win - State Farm Insurance Agent
5860 S Cooper Street, Arlington, TX
76017, United States
Hours
Reviews
5.0
1,027 reviews
5 stars
1,015
4 stars4
3 stars2
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with agents being described as helpful, knowledgeable, and attentive.
Agent Recommendations
Specific agents like Olivia, Candice, Tamara, and Karla received high praise for their professionalism and ability to assist customers effectively.
Positive Experiences
Many customers reported positive experiences, feeling welcomed and valued, which contributed to their overall satisfaction with the agency.
Communication
Customers appreciated the clear communication and support provided by the staff, making the insurance process easier and less stressful.
- ABAbigail BersosaJan 5, 20265.0Ask for Olivia! She was super helpful in giving a bunch of options for insurance that would be best for my situation. Absolutely loved working with her through this entire process.
- MMMattDec 17, 20255.0Every time I have needed anything, they have always been easy to communicate with and the service is always excellent. Never been with an insurance company that actually reaches out to me. Fantastic place.
- KKKimberlyDec 2, 20255.0Tamara is absolutely amazing! She’s always a helping hand and goes above and beyond every single time. Whether I have a quick question or need more detailed support, she’s patient, knowledgeable, and genuinely cares. Her customer service is outstanding, and she makes the entire process so much easier. I truly appreciate everything she d
- NJNick JustDec 2, 20255.0Absolutely amazing service from Kaitlyn! I have been through some pretty significant life changes lately and Kaitlyn has been nothing but helpful and patient with me. She took her time and the one on one assistance with respect she treated me with was perfect. Nobody I would rather go to!
- CDCharles DavisDec 1, 20255.0I also added Homeowners Insurance. It was a difficult choice in that I tend not to make changes. I have to credit Candice for making this switch. State Farm costs less which was not a reason to switch in my mind. Candice stayed in touch. She answered all my questions without hesitation. I came out of two bouts with COVID with the start of dementia or a brain freeze according to my doctor. At no time did Candice attempt to hard sell me. I was sold. I figure that all State Farm employees are as professional her.
Frequently Asked Questions About Cecy Diaz Win - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Cecy Diaz Win - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email provided on your billing details page.
What services can I manage using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more through the mobile app.
What types of insurance does Cecy Diaz Win - State Farm Insurance Agent provide?
They offer Auto, Homeowners, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours of Cecy Diaz Win - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The office is closed on Sundays and certain holidays.
Is the Cecy Diaz Win office accessible for people with disabilities?
Yes, the office has wheelchair accessible entrance, seating, and restrooms.
What payment methods are accepted at Cecy Diaz Win - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I change my insurance coverages online through Cecy Diaz Win?
Yes, you can request changes online which will be forwarded to your agent for processing.
Are there any nearby dining options close to Cecy Diaz Win office?
Yes, nearby you can find KFC for fast food, Fuzzy's Taco Shop for Tex-Mex, Cherkose Ethiopian cuisine, Whataburger for burgers, Cicis Arlington for pizza, and Smoke'N Ash BBQ for barbecue.
Where can I find vehicle services near Cecy Diaz Win - State Farm Insurance Agent?
Nearby vehicle services include Midas for automotive repair and tire services, and Jiffy Lube for oil changes and automotive repair.
Are there other insurance agencies near Cecy Diaz Win's office?
Yes, nearby insurance agencies include Glenn Hickson - State Farm Insurance Agent and Dean Berube - State Farm Insurance Agent.