TX-2117231 At the Cecy Diaz Win State Farm Agent office in Arlington, TX, our mission is to offer a friendly, positive, and personalized insurance experience to each State Farm customer we serve. With a focus on assisting our customers with the 3 H's- Head, Heart and Humor, I strive to be a light to every single customer that I connect with. I lead my team with positivity and focus on coaching and strategically developing my team members to provide you with a personalized insurance experience. We provide Auto, Home, Life, and Business Insurance, financial services, and more to our Good Neighbors in the DFW area and beyond.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Cecy Diaz Win - State Farm Insurance Agent • Mar 01, 2026
Certified by Cecy Diaz Win - State Farm Insurance Agent • Mar 01, 2026
Reviews
5.0
1,000 reviews
5 stars
988
4 stars4
3 stars2
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, knowledge, and helpfulness of the staff, particularly mentioning agents like Candice, Tamara, and Olivia.
Communication
Many reviews highlighted the excellent communication skills of the agents, who were described as patient, attentive, and thorough in explaining policies and options.
Overall Experience
The majority of customers reported a positive experience, often mentioning a welcoming atmosphere and the staff's genuine care for their needs.
Savings and Value
Several customers noted significant savings on their insurance policies, with agents actively helping them find the best deals.
TB
Toni Barham (Toni Barham)
1 day ago
5.0
Tamra has been an Exceptional person who has helped me with anything and everything that I have asked and she’s very good about calling and making sure everything is kept up-to-date on my file. I really appreciate Tamara and I appreciate State Farm.
SR
Silvia Romero
3 days ago
5.0
Nayeli is amazing to work with. She’s patient, knowledgeable, and really takes the time to make sure her customers understand their coverage. She explains everything clearly and never makes you feel rushed.
What stands out most is how much she genuinely cares. She’s responsive, reliable, and always willing to help. If you’re working with Nayeli, you’re in great hands.
MM
Maryol
5 days ago
5.0
It was amazing talking to Ms. Tamara. It was easy talking to her and I really felt heard and reassured after own conversations. This has been the greatest experience I've had with insurance since forever! Truly, Ms. Tamara is someone who cares.
WD
Wilfredo Diaz
Feb 24, 2026
5.0
Kaitlyn,
I wanted to share my deepest gratitude for all your help. Your support and expertise made a world of difference, and I truly appreciate how you went above and beyond to ensure everything was handled perfectly. Thank you for being so incredibly helpful!
BG
Billy Giggins
Feb 13, 2026
5.0
Ms. Candice has been phenomenal. Her professionalism has been outstanding, and her commitment to ensuring I had exactly what I needed has been unwavering. She never tried to oversell me on unnecessary coverage and always followed through on her promises — especially when it came to returning calls.
Honestly, she’s the reason I chose this State Farm location. Her service made all the difference.
Frequently Asked Questions About Cecy Diaz Win - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Cecy Diaz Win - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email provided on your billing details page.
What services can I manage using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more through the mobile app.
What types of insurance does Cecy Diaz Win - State Farm Insurance Agent provide?
They offer Auto, Homeowners, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours of Cecy Diaz Win - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The office is closed on Sundays and certain holidays.
Is the Cecy Diaz Win office accessible for people with disabilities?
Yes, the office has wheelchair accessible entrance, seating, and restrooms.
What payment methods are accepted at Cecy Diaz Win - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I change my insurance coverages online through Cecy Diaz Win?
Yes, you can request changes online which will be forwarded to your agent for processing.
Are there any nearby dining options close to Cecy Diaz Win office?
Yes, nearby you can find KFC for fast food, Fuzzy's Taco Shop for Tex-Mex, Cherkose Ethiopian cuisine, Whataburger for burgers, Cicis Arlington for pizza, and Smoke'N Ash BBQ for barbecue.
Where can I find vehicle services near Cecy Diaz Win - State Farm Insurance Agent?
Nearby vehicle services include Midas for automotive repair and tire services, and Jiffy Lube for oil changes and automotive repair.
Are there other insurance agencies near Cecy Diaz Win's office?
Yes, nearby insurance agencies include Glenn Hickson - State Farm Insurance Agent and Dean Berube - State Farm Insurance Agent.
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Certified March 01, 2026Yext Knowledge Graph
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