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TX-2565813 One word, relationship. This changes the context in how we all interact. We truly believe that we need to get to know each and every customer on a personal level. Get to know their family, their needs and their concerns. We want to provide a genuine experience. We consider it a privilege to serve each and every customer. Our motto is, to serve our community with excellence, compassion and with great sense of urgency. One Team. Exceeding Expectations. Serving Family and Friends.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Andy Torres - State Farm Insurance Agent
2151 W White St, Anna, TX
75409, United States
Hours
Reviews
5.0
530 reviews
5 stars
524
4 stars4
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, friendliness, and dedication to customer satisfaction.
Knowledgeable Staff
Customers appreciate the agents' expertise and ability to explain insurance options clearly.
Cost Savings
Many reviews highlight significant savings on insurance premiums achieved through the agency's assistance.
Welcoming Environment
The office atmosphere is described as friendly and inviting, contributing to a positive customer experience.
Responsive Communication
Agents are noted for their quick responses and effective communication throughout the insurance process.
- BBBrett B.4 days ago5.0⭐️⭐️⭐️⭐️⭐️ Heather is truly exceptional. She genuinely cares about people and goes above and beyond to make sure every detail is handled flawlessly. Her professionalism, warmth, and dedication shine through in everything she does. You can always count on her to follow through, communicate clearly, and make the entire process feel effortless. She’s the best—you won’t find anyone more committed or compassionate than Heather!
- SSs. smith4 days ago5.0I absolutely adore the Anna State Farm location. They’re incredibly understanding of hardship and always go the extra mile to work with me to ensure that I am legally covered. Thank you all for what you do — it’s been incredibly rewarding to be given the opportunity to get back on my feet due to yalls patience. Thank you so much!
- VMVenu Mannuru5 days ago5.0I had an excellent experience with Victoria. She provided all the help needed to finalize the homeowners and auto insurance, and it was very easy to work with her.
- ANAdam NewcomNov 10, 20255.0Victoria from State Farm was outstanding! Super sharp, proactive, and on top of every detail. She took initiative from the start, followed up without needing to be asked, and delivered top-notch customer service the whole way through. What stood out most—she even took time on her day off to help us get our homeowners insurance set up. That kind of dedication is rare. Hands down the best I’ve seen.
- SJSam JadallahNov 7, 20255.0I had a fantastic experience working with Victoria. Her level of professionalism is top-notch, and she was an absolute pleasure to deal with. Thanks to her hard work and expertise, she was able to save me more than $1,000 a year! I truly appreciate her dedication and would recommend her to everyone
Frequently Asked Questions About Andy Torres - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Andy Torres - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted?
Cash and major credit cards including Visa, Mastercard, Discover, and American Express are accepted.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link on the website. Enter your User ID and password to log in and view your billing and payment details.
What services can I manage using the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more via the app.
When is Andy Torres - State Farm Insurance Agent open?
Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
Is the office wheelchair accessible?
Yes, the office has a wheelchair accessible entrance and parking.
Can I complete my insurance process without an agent?
No. If you do not have an agent, one will be assigned for all quotes, policies, and accounts.
What types of insurance are offered at this State Farm agent?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What nearby places might be useful when visiting Andy Torres - State Farm Insurance Agent?
You can visit Warrior Tire for vehicle needs or Advantage Storage for self-storage and packing supplies before or after your insurance visit.
Are there nearby financial and healthcare services close to the insurance office?
Yes, Farmers Bank & Trust, Robert M Franze financial services, and healthcare providers like Anna Dental and Your Healthcare are nearby.
How can nearby driving schools and mortgage brokers assist customers at Andy Torres - State Farm Insurance Agent?
Nearby Secure Lane Driving School can help with driver education, and Paramount Residential Mortgage Group offers mortgage services that may complement your insurance needs.