Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TX-1455994 My mission is to provide coverage by sharing knowledge, thinking actions through, while providing superior customer service within auto insurance, life insurance, homeowners, renters insurance, health insurance, financial services, small business insurance, commercial insurance, college planning and retirement planning.
Location
Chris Peters - State Farm Insurance Agent
1420 S Gordon Street, Alvin, TX
77511, United States
Hours
Reviews
4.9
429 reviews
5 stars
409
4 stars
10
3 stars2
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional service provided by agents like Cherry, Kendall, and Jocelyn.
Efficiency
Many reviews highlighted the quick and efficient handling of insurance inquiries and policy changes, making the process easy and stress-free.
Knowledgeability
Agents were frequently noted for their thorough understanding of insurance products and their ability to explain options clearly to customers.
Personal Touch
Clients appreciated the personable approach of the staff, feeling valued and understood during their interactions.
Cost Savings
Several customers reported significant savings on their insurance premiums, often due to the agents' efforts to find the best rates and discounts.
- KBKristen Breum2 days ago1.0Terrible service. Have requested an insurance declaration several times for our employer and still have not received it. Switched to another insurance company because of this, and called them 3 times to cancel, and no one answered the phone. Customer Service is nonexistent.
- SBSophia Bryan2 days ago5.0Every time I call, Cherry is extremely friendly, helpful, and knowledgeable. She responds quickly and is always a pleasure to work with.
- MTMonica TrevinoJan 9, 20265.0Lance is an outstanding State Farm representative who consistently provides excellent customer service. He is knowledgeable, patient, and takes the time to clearly explain policy options and coverage details. Lance is responsive, dependable, and genuinely cares about finding the best solutions for his clients. Working with him has been a smooth and reassuring experience, and I highly recommend him to anyone looking for reliable insurance support.
- JBJoselin BurgosJan 6, 20265.0About a month ago, my fiancé and I went to go get a quote for our car insurance. Matt was patient and he explained everything about the insurance in detail. We went back today and he helped us get our car insurance. I would recommend Matt because he takes his time with you and he doesn’t mind going back over it with to make sure you understand.
- DJdalton jonesJan 6, 20265.0I have been with Chris Peters for many years, and have had nothing short of a great experience. Cherry always works with me on my policy changes or just explaining anything I need in detail, she goes above and beyond when I reach out for anything. Thanks again for all ya’ll do!
Frequently Asked Questions About Chris Peters - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay to get a quote online from Chris Peters - State Farm Insurance Agent?
No, quotes are free of charge when requested online.
What payment methods are accepted at Chris Peters - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your account through the Digital Pay Payment Center by logging in with your User ID and password.
What types of insurance does Chris Peters - State Farm Insurance Agent offer?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What are the office hours for Chris Peters - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:30 PM and closed on weekends and major holidays.
Does Chris Peters - State Farm Insurance Agent offer services in Spanish?
Yes, they provide services in both English and Spanish.
Can I manage my insurance and banking accounts through a mobile app offered by Chris Peters?
Yes, their mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
Is there a place nearby to grab a meal before or after visiting Chris Peters - State Farm Insurance Agent?
Yes, Orlando's Cafe, Smokin Ds BBQ Fusion, and Vero's Kitchen are great nearby dining options offering a variety of meals.
Where can I find convenient nearby services while visiting Chris Peters - State Farm Insurance Agent?
Hillcrest Corner Store offers gas, convenience items, and liquor nearby, and the Amazon Locker - Circulo provides shipping services.
Which nearby places could be useful for someone visiting Chris Peters - State Farm Insurance Agent in case of vehicle maintenance or care?
Clean Ride Car Wash offers auto detailing and car wash services nearby, and Water Heater Alvin provides plumbing services.