Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
TX-1455994 My mission is to provide coverage by sharing knowledge, thinking actions through, while providing superior customer service within auto insurance, life insurance, homeowners, renters insurance, health insurance, financial services, small business insurance, commercial insurance, college planning and retirement planning.
Location
Chris Peters - State Farm Insurance Agent
1420 S Gordon Street, Alvin, TX
77511, United States
Hours
Reviews
4.9
413 reviews
5 stars
395
4 stars
9
3 stars2
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by agents like Cherry, Kendall, and Jocelyn, highlighting their professionalism, patience, and willingness to help.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about insurance products and their ability to explain options clearly, making the process easier for clients.
Efficiency
Clients appreciated the quick response times and efficient handling of their insurance needs, with several mentioning how easy and stress-free the process was.
Personalized Experience
Customers felt valued and understood, as agents took the time to listen to their needs and provide tailored solutions, enhancing their overall experience.
Competitive Rates
Several reviews mentioned the ability to secure better rates and discounts compared to previous insurers, contributing to customer satisfaction.
- OMOliver Mchone4 days ago5.0Great job by Cherry. I have had insurance with State Farm and have always asked for Cherry when I call. She has always been very professional and courteous. Promote her often. Thx
- RTRenee TriceNov 10, 20255.0Cherry Phillips is the Best at State Farm! She is very patient, she is very knowledgeable, and she exhibits great and the best customer service. She is always available and when she is not, she returns your calls promptly. She does her job with enthusiasm and takes pride in her work. I can appreciate Cherry. When I call State Farm, I do not want to speak with nor work with no one else but Cherry. Thank you for being great, awesome, superb and sensational~Latrice
- MMMarian MayerOct 27, 20255.0You know you’re an adult when you start talking about how much you love your insurance agent. I have used Chris Peter’s State Farm insurance company for years, and Cherry, the lady who always works with me, is one of the nicest and most helpful people. Every time I need something they get right back in touch with me. I greatly appreciate these folks and highly recommend!
- JCJesse CaroOct 24, 20255.0Exceptional great service from cherry.
- MBMaria BarrettOct 22, 20255.0Absolutely awesome customer service!! Cherry has been amazing! So thankful we switched from Farm Bureau to State Farm, the difference is unbelievable!! Most definitely recommend!!
Frequently Asked Questions About Chris Peters - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay to get a quote online from Chris Peters - State Farm Insurance Agent?
No, quotes are free of charge when requested online.
What payment methods are accepted at Chris Peters - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your account through the Digital Pay Payment Center by logging in with your User ID and password.
What types of insurance does Chris Peters - State Farm Insurance Agent offer?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
What are the office hours for Chris Peters - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:30 PM and closed on weekends and major holidays.
Does Chris Peters - State Farm Insurance Agent offer services in Spanish?
Yes, they provide services in both English and Spanish.
Can I manage my insurance and banking accounts through a mobile app offered by Chris Peters?
Yes, their mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
Is there a place nearby to grab a meal before or after visiting Chris Peters - State Farm Insurance Agent?
Yes, Orlando's Cafe, Smokin Ds BBQ Fusion, and Vero's Kitchen are great nearby dining options offering a variety of meals.
Where can I find convenient nearby services while visiting Chris Peters - State Farm Insurance Agent?
Hillcrest Corner Store offers gas, convenience items, and liquor nearby, and the Amazon Locker - Circulo provides shipping services.
Which nearby places could be useful for someone visiting Chris Peters - State Farm Insurance Agent in case of vehicle maintenance or care?
Clean Ride Car Wash offers auto detailing and car wash services nearby, and Water Heater Alvin provides plumbing services.