Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TX-3082451 Our mission is to help our customers navigate and understand insurance. We want to be the first choice in our field and strive every day to make our customers lives easier.
Location
Hours
Reviews
4.9
245 reviews
5 stars
235
4 stars
4
3 stars1
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and responsive staff, highlighting their willingness to go above and beyond to assist.
Professionalism
The agents were frequently described as professional and efficient, making the insurance process smooth and stress-free.
Personalized Attention
Many reviews noted the personalized attention provided by agents, who took the time to explain options and ensure customers felt confident in their coverage.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the agency for its reliable service and support.
- MGMason Gavin4 days ago5.0The staff were very patient and attentive to my requests. I had an amazing experience and would definitely recommend this place for anyone else!
- AYAnthony Yu4 days ago5.0Very good customer service! I am impressive by the quality and environment of this company. Will definitely recommend this to my fellow peers! đź‘Ť
- BBBrandonDec 10, 20255.0State Farm has been great to work with, offering insurance support that’s efficient and easy to understand. Their staff is consistently polite, knowledgeable, and quick to help whenever I need it. I confidently recommend them for their dependable service and customer care.
- DDDivija DoddiDec 2, 20255.0I had the pleasure of working with Lisa at State Farm, and I couldn’t be more impressed!
- SDShankar doddiDec 2, 20255.0Great experience with the team and they truly know what they are doing!
Frequently Asked Questions About Lisa Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Lisa Johnson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services are available via the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one-hour locksmith services, and one-hour of mechanical labor for select services.
What are the office hours of Lisa Johnson - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Lisa Johnson - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What types of insurance products does Lisa Johnson - State Farm Insurance Agent offer?
We offer a range of products including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Can I purchase a policy online or do I need to visit the office?
Typically, you can purchase a policy online at the end of the quote process. If the option is not provided, please contact your assigned agent or Customer Care.
Are there any nearby restaurants where I can dine before or after visiting the insurance office?
Yes, nearby options include Silver Spoon Restaurant offering Indian and Pakistani cuisine, Thai Pan Restaurant for Asian dishes, Hibachi Rock Restaurant and Club, and Chepa's Mexican Grill with Tex-Mex specialties.
Where can I find health and wellness services close to Lisa Johnson - State Farm Insurance Agent?
Nearby you can visit Texas Spine and Wellness for chiropractic care, Wise Health-Allen Therapy Center and Allen Therapy Center for physical and occupational therapy, or My Healing Touch Massage for massage and reflexology.
Are there fitness centers near Lisa Johnson - State Farm Insurance Agent?
Yes, there are several gyms nearby such as Soul Fighters Martial Arts Training Center, The Jym, and West Allen Evenings Texas Fit Chicks, where you can engage in fitness activities.
How can nearby banking services help me when visiting Lisa Johnson - State Farm Insurance Agent?
Nearby banks like Capital One Bank and Commercial Bank of Texas can assist with financial services, making it convenient for you to manage payments or other financial needs when visiting our office.