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About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
TX-3082451 Our mission is to help our customers navigate and understand insurance. We want to be the first choice in our field and strive every day to make our customers lives easier.
Location
Hours
Reviews
4.9
237 reviews
5 stars
227
4 stars
4
3 stars1
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting the staff's friendliness, professionalism, and attentiveness.
Knowledgeable Staff
Many reviews noted the staff's ability to explain insurance options clearly and provide personalized assistance, making clients feel informed and confident.
Stress-Free Experience
Numerous customers appreciated the smooth and stress-free process of obtaining insurance, from initial inquiries to filing claims.
High Recommendations
A significant number of reviews included strong recommendations for the agency, indicating high customer satisfaction and loyalty.
Responsive Communication
Clients frequently mentioned the quick and effective communication from the team, enhancing their overall experience.
- RRRobertNov 10, 20255.0State Farm has provided outstanding service from day one. They have always been professional, helpful, and dependable. The agents take the time to explain everything clearly and make the whole process stress-free. I’m very impressed with their support and highly recommend them for anyone needing quality insurance.
- BBBraydenNov 10, 20255.0State Farm has been absolutely amazing to work with. It is friendly, reliable, and always quick to help when I need it most. Their customer service team goes above and beyond to make sure every question is answered and every claim is handled smoothly. I feel valued as a customer and highly recommend this Lisa Johnson State Farm to anyone looking for trustworthy insurance coverage.
- JPJordan PolyakNov 6, 20255.0I initially spoke with Asher Zeeb about insurance a while back but didn’t move forward at the time. What really stood out to me was that he followed up later to see if there was anything he could do to help lower my rates, and he actually delivered. He took the time to review my situation and ended up finding a quote that came in significantly lower than what I was currently paying. That kind of personal attention and follow-through is exactly what I want in an insurance agent. Appreciate you, Asher!
- CCChaz CobbNov 6, 20255.0Asher Zeebs might be the most helpful State Farm agent I've ever encountered. I was with another agency and wasn't getting the help I needed with a new roof I needed. Asher went above and beyond to not only answer my questions, but also did the leg work my other agent literally told me State Farm doesn't do. It simply took 10 minutes of Asher's time for a policy holder that wasn't even with his agency. He made me feel much more comfortable and reassured with the polices I was carrying. Asher, thank you for taking care of me! I moved to Asher's agency, Lisa Johnson agency, immediately and haven't looked back!
- SCStephanie Bilotta CoxNov 4, 20255.0Outstanding Experience with State Farm Insurance! I’ve been with State Farm for a while now, and I couldn’t be happier with their service. The agents are always professional, friendly, and truly care about helping their customers. They took the time to explain all my coverage options clearly and made sure I had the right protection for my needs and budget. Whenever I’ve had questions or needed assistance, they responded quickly and handled everything efficiently. It’s such a relief to work with a company that values honesty, reliability, and great customer care. I highly recommend Lisa Johnson and her State Farm team to anyone looking for dependable insurance and outstanding service. They’ve definitely earned my trust and loyalty!
Frequently Asked Questions About Lisa Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Lisa Johnson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services are available via the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one-hour locksmith services, and one-hour of mechanical labor for select services.
What are the office hours of Lisa Johnson - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Lisa Johnson - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What types of insurance products does Lisa Johnson - State Farm Insurance Agent offer?
We offer a range of products including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Can I purchase a policy online or do I need to visit the office?
Typically, you can purchase a policy online at the end of the quote process. If the option is not provided, please contact your assigned agent or Customer Care.
Are there any nearby restaurants where I can dine before or after visiting the insurance office?
Yes, nearby options include Silver Spoon Restaurant offering Indian and Pakistani cuisine, Thai Pan Restaurant for Asian dishes, Hibachi Rock Restaurant and Club, and Chepa's Mexican Grill with Tex-Mex specialties.
Where can I find health and wellness services close to Lisa Johnson - State Farm Insurance Agent?
Nearby you can visit Texas Spine and Wellness for chiropractic care, Wise Health-Allen Therapy Center and Allen Therapy Center for physical and occupational therapy, or My Healing Touch Massage for massage and reflexology.
Are there fitness centers near Lisa Johnson - State Farm Insurance Agent?
Yes, there are several gyms nearby such as Soul Fighters Martial Arts Training Center, The Jym, and West Allen Evenings Texas Fit Chicks, where you can engage in fitness activities.
How can nearby banking services help me when visiting Lisa Johnson - State Farm Insurance Agent?
Nearby banks like Capital One Bank and Commercial Bank of Texas can assist with financial services, making it convenient for you to manage payments or other financial needs when visiting our office.