No problems … good service and communications .. please keep rates low
YA
Yinx A
Mar 30, 2026
5.0
I feel attended to pesonally and not just a number on their customer list. Great experience, quick response time, nice people to talk to, and very knowlegeable, they look for ways to help me save.
CC
CRM
Mar 26, 2026
5.0
I had to give this group a great review! We had been ‘ like a good neighbor ‘ for many, many years. Home and Auto. Bundled.
I became growingly unsatisfied with the impersonal customer service and the random billing process. We had never made a claim, for the house, nor our 3 cars—almost 14yrs. I just wrote a check to our good neighbor.
Out of partial frustration and my saying, “Ok…enough,” I called this agency.
I spoke with Sara—and she was personable, polite, and most of all, professional ( her knowledge base was excellent, and my particular questions were clearly answered.)
She saved me almost 500.00 a year on our homeowner’s! And better coverage—I’m not kidding. Winner, winner chicken dinner!
It’s a free market. We, as consumers, forget that if we take the time to learn, we might find better opportunities.
I’m guilty of that. Today proved with a little effort, better situations are possible. Thank you Sara and O’Neal Insurance!
KU
Kevin Ulmet
Jan 16, 2026
4.0
The agency is wonderful. Great service. Great pricing. Awesome. THE CONTACT SYSTEM BY PHONE THROUGH ALLSTATE IS HORRIBLE - multiple AI questions and responses just to try and get to the local agency. Impersonal. Almost a deal-killer. I wish they would still publish local agency phone numbers.
CR
Chip Robison
Dec 12, 2025
3.0
My vehicles drive wise savings were never actually recorded & received on 3 vehicles. No beacon was ever installed.
Water damage coverage was never initially added to mortgage insurance.
Customer service was decent at best.
Frequently Asked Questions About ONeal Insurance Group: Allstate Insurance
What are the regular business hours of ONeal Insurance Group: Allstate Insurance?
The agency is open Monday, Wednesday, Thursday from 8:30 AM to 5:30 PM; Tuesday from 9:00 AM to 5:30 PM; and Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Where is ONeal Insurance Group: Allstate Insurance located?
The agency is located at 635 N Main St, Ste G, Shelbyville, TN 37160, USA.
What types of insurance does ONeal Insurance Group specialize in?
They specialize in life, motorcycle, boat, auto, home, renters, and business insurance among others.
How can I contact ONeal Insurance Group by phone or email?
You can reach them at +1 931-684-3230 or email AmandaONeal@allstate.com.
Does ONeal Insurance Group offer online appointment scheduling?
Yes, they offer online appointments through their website.
Which languages are spoken at ONeal Insurance Group?
The agency provides services in English and Spanish.
Who is the insurance agent at ONeal Insurance Group?
The agency is run by a native of Shelbyville, a licensed insurance agent with 15 years of experience and a background in business administration from Middle Tennessee State University.
What nearby financial services can help me if I need mortgage or loan assistance?
Nearby you can find First Community Mortgage, Sterling Smith mortgage broker, Tracy Sims mortgage broker, Regions Bank, and a Mortgage Boutique which can assist with mortgages and installment loans.
Are there any nearby banks or financial institutions near ONeal Insurance Group?
Yes, First Community Bank Of Bedford County and First Community Bank of Tennessee are nearby banks that offer various financial services including ATM access.
What local businesses or services are near ONeal Insurance Group that customers might find useful?
Nearby businesses include Bookkeeping Plus (financial and accounting), Bluegrass Realty (real estate), Joe's Liquors & Wines, Shelbyville Supermercado (Mexican restaurant), and Shelbyville Animal Hospital.
Brand Certified Facts from ONeal Insurance Group: Allstate Insurance
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