Melissa Long - State Farm Insurance Agent

4.8
213 reviews
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Business Details

144 North Henderson Avenue, Sevierville, TN
37862, United States
(865) 276-3276
https://www.thelongdifference.com/

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to Sevierville, TN or greater Knoxville area or a lifelong resident, we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.

Location

Melissa Long - State Farm Insurance Agent
144 North Henderson Avenue, Sevierville, TN
37862, United States

Hours

Reviews

4.8
213 reviews
5 stars
201
4 stars
3
3 stars
0
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Renee, Wendy, and Stacee for their exceptional service.

Responsiveness

Customers frequently noted the quick response times and efficiency of the agents, especially in resolving issues and providing assistance.

Knowledge and Expertise

Several reviews emphasized the agents' thorough understanding of insurance products and their ability to explain policies clearly to clients.

Mixed Experiences

While many reviews were positive, there were some negative experiences reported, particularly regarding communication issues and dissatisfaction with specific agents.

Overall Satisfaction

Overall, customers expressed high satisfaction with the service provided, recommending the agency for its professionalism and support.
  • BW
    Bill Withers
    Nov 14, 2025
    5.0
    Fabulous insurance agent and much cheaper than Allstate almost $300 cheaper
  • RH
    Robert Higgins
    Nov 12, 2025
    5.0
    Stacee was a tremendous help in securing the insurance needed for our rental cabin. She communicated well and answered all our questions. Thank you!
  • TV
    Teagan Vlogs
    Nov 7, 2025
    5.0
    Stacee was super helpful and encouraging! Highly recommended!
  • NS
    Nicole Stafford
    Nov 5, 2025
    5.0
    Renee did and amazing job and was very educated on the products she sold me
  • SP
    Sarah Pearce
    Nov 4, 2025
    5.0
    My husband and I contacted Melissa's office to obtain insurance on a short-term rental we were purchasing. We were on a tight schedule and Renee Burnett helped us obtain everything we needed in a very quick and timely manner. She was super responsive and friendly. Highly recommend this office!
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Frequently Asked Questions About Melissa Long - State Farm Insurance Agent

What types of insurance services does Melissa Long - State Farm Insurance Agent offer?

Melissa Long offers auto, home, life, renter's, and business insurance services.

What are the business hours for Melissa Long - State Farm Insurance Agent?

The office is open Monday through Friday from 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.