Melissa Long - State Farm Insurance Agent

4.8
218 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to Sevierville, TN or greater Knoxville area or a lifelong resident, we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.

Location

Melissa Long - State Farm Insurance Agent
144 North Henderson Avenue, Sevierville, TN
37862, United States

Hours

Reviews

4.8
218 reviews
5 stars
206
4 stars
3
3 stars
0
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting agents like Renee, Stacee, and Wendy.

Efficiency

Several reviews noted the quick and efficient service provided by the agents, making the insurance process easy and stress-free.

Communication

Customers appreciated the clear communication and follow-up from agents, which helped them understand their policies and resolve issues.

Mixed Experiences

While many reviews were positive, there were some complaints about specific agents and unresolved issues, indicating inconsistency in service.
  • ER
    Ethan Roussel
    4 days ago
    5.0
    Jessica helped me switch insurance over, definitely would recommend
  • OK
    Oxana Kiseleva
    Dec 16, 2025
    5.0
    Such a positive experience. Everything was explained clearly, all my questions were answered, and the whole process was easy and stress-free. Highly recommend.
  • SW
    Stephanie Williams
    Dec 4, 2025
    5.0
    Renee is awesome!
  • EH
    Elaine Higdon
    Nov 25, 2025
    5.0
    Excellent service! Takes care of any questions or concerns promptly, 5 star insurance agency
  • RH
    Robert Higgins
    Nov 12, 2025
    5.0
    Stacee was a tremendous help in securing the insurance needed for our rental cabin. She communicated well and answered all our questions. Thank you!

Frequently Asked Questions About Melissa Long - State Farm Insurance Agent

What types of insurance services does Melissa Long - State Farm Insurance Agent offer?

Melissa Long offers auto, home, life, renter's, and business insurance services.

What are the business hours for Melissa Long - State Farm Insurance Agent?

The office is open Monday through Friday from 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.