Certified by Direct Auto Insurance • Apr 26, 2026
Auto Insurance AgencyInsurance AgencyLife Insurance AgencyMotorcycle Insurance AgencyRenter's Insurance AgencyDirect Auto Insurance
Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Nashville, TN. Spanish language assistance available at this location.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Direct Auto Insurance • Apr 26, 2026
Certified by Direct Auto Insurance • Apr 26, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
4.6
607 reviews
5 stars
474
4 stars
69
3 stars
22
2 stars
12
1 star
15
MZ
Mara Zellman
Apr 21, 2026
5.0
Excellent customer service. Susan and Lavonda were very kind and knowledgeable. Susan walked me through the process and was very helpful. Thank you!
MB
ms.loner bychoice
Apr 16, 2026
5.0
Mrs. Susan was a pleasure to talk to 🙂.
I would recommend anyone to her.
Keep that energy mrs. Susan
Thanks
JB
James Beckham
Apr 9, 2026
5.0
I was very pleased with Laconia Briley help she was very nice and helpfull
AV
Alisha Vasquez
Feb 15, 2026
5.0
I called in with some issues that were quickly resolved. Lavonda was very professional, polite, and considerate of my time and concern! Thank you!
SS
Sam Smith
Jan 13, 2026
1.0
I don't understand why online payments should take 3 days to process - probably so they can make money on NSF fees. Rather than try to put it through again with them, I got a quote from Progressive and they were able to get me in at half of what I had been paying.
Frequently Asked Questions About Direct Auto Insurance
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 1128 Murfreesboro Rd., Suite 103, Nashville, TN 37217, US.
What types of insurance does Direct Auto Insurance offer?
Direct Auto Insurance specializes in auto, life, motorcycle, and renter's insurance.
What are the business hours for Direct Auto Insurance?
Direct Auto Insurance is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Does Direct Auto Insurance offer services in Spanish?
Yes, Spanish language assistance is available at this location.
How can I contact Direct Auto Insurance?
You can contact them by phone at +1 615-361-4507 or via email at BU2432@directauto.com.
Does Direct Auto Insurance offer online appointments?
Yes, they offer online appointments and provide onsite services.
Is there a fitness center near Direct Auto Insurance?
Yes, Planet Fitness - Franklin, TN, a gym and active life center, is located near Direct Auto Insurance. You can visit your gym session before or after handling your insurance needs.
Are there pet services close to Direct Auto Insurance?
Franklin Kennels, which offers pet store and animal shelter services, is nearby. This could be convenient if you have pets to care for while attending to your insurance requirements.
Are there any automotive service providers near Direct Auto Insurance?
Yes, automotive services such as Franklin Chrysler Dodge Jeep Ram, Wheel Deal Yokley, and Cool Springs Collision Center are located nearby, which may be useful if you need vehicle-related services alongside your insurance.
What is a nearby dining option close to Direct Auto Insurance?
Arby's, a fast food restaurant and sandwich shop, is located nearby and offers convenient dining options before or after your visit.
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