Direct Auto Insurance

Reviews

• ES

  Ebonique Shanks

  Apr 8, 2026
  5.0
  Victoria is amazing! Super sweet and time efficient. Appreciated her help and guidance!
• MB

  Mark Bone

  Mar 20, 2026
  1.0
  The worst company to deal with there system very old out date never going please do not get car insurance company
• TJ

  Tammy Johnson

  Mar 18, 2026
  5.0
  Always have good service been with Direct for years
• KD

  King Dabdoo

  Mar 5, 2026
  5.0
  Ms Santander was very pleasant With a comforting demeanor Easy to talk to also explain everything she does step by step If everyone is like her this place will do real well
• DD

  Damaryious Dorsey

  Feb 13, 2026
  5.0
  ⭐⭐⭐⭐ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I had the absolute BEST experience working with Estoria Powell at Direct Auto Sales and Service. From the moment I walked in, she was welcoming, loving, caring, and so patient with me. This was my first time ever getting renters insurance, and I was completely lost on what to do. Instead of rushing me or making me feel uncomfortable, Estoria walked me through every single step with grace and kindness. Even though Direct doesn’t allow additional people on their policy, she went above and beyond by calling around to help me find exactly what I needed for the lowest price possible. That meant more to me than she probably knows. In that moment, she felt like a second mother — guiding me, looking out for me, and making sure I was taken care of. Thank you, Estoria Powell, for your patience, your sweet spirit, and your genuine energy. You truly made a stressful situation feel easy and supported. I appreciate you more than words can explain.

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