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Michelle Hayes Thomas: Allstate Insurance

4.8
(129 reviews)

Business Details

1030 E Raines Rd, Memphis, TN
38116, United States
(901) 930-0329
https://agents.allstate.com/michelle-hayes-thomas-memphis-tn.html

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
As an Allstate agency in Memphis, our knowledge and understanding of the people in this community help us provide customers with an outstanding level of service. We look forward to helping families like yours protect the things that are important – your family, your home, your car, and more.You can depend on us to help you look at the big picture. What we like best about our jobs is that we can offer customers options for a wide variety of coverage and services.We’re committed to helping Memphis residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, we’re available to answer your questions. If you’re already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call us today.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Michelle Hayes Thomas: Allstate Insurance
1030 E Raines Rd, Memphis, TN
38116, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed

Reviews

4.8
129 reviews
5 stars
113
4 stars
12
3 stars
1
2 stars
2
1 star
1
  • RT
    Respect TreyBeast2002
    2 days ago
    5.0
    Amazing team, Johnny Fitzhugh was able to make sure I was able to get what I was looking for and made sure I was taken care of.
  • IM
    Ian McGuire
    Mar 24, 2026
    5.0
    I just need to take a moment to brag on Johnny Fitzhugh with Allstate insurance. In these times it’s hard to get someone you’re paying for a service actually go above and beyond to make you get your moneys worth and this man has done that to such a high level I can not help but make sure that he gets credit for his hard work, honesty, willingness to go the extra mile and if you are reading this and uncertain of who or where to go with your insurance needs take my word for it you will be glad you did!!! In a world full of crude business and not knowing who to trust with your hard earned money Johnny Fitzhugh was a bright light in this world and set an example for how business should be conducted. Please give him the opportunity to earn your business because he has definitely earned my future business and anyone else that I know I’m sending his way!
  • MW
    Mattie Williams
    Mar 24, 2026
    5.0
    I recently contacted Johnny Fitzhugh for Home Owners Insurance consultation. I was greeted in a cheerful, courteous and professional demeanor. He showed indepth knowledge of each question that I asked. He explained various coverage recommendations and made sure that I understood all of them. There maybe little difference between the products or service offered by companies what makes a big difference, however, is building unique customer experience so each customer experience will be pleasurable and long lasting. My customer experience with Johnny Fitzhugh fits that profile and I will be in touch in the near future and recommend his service to others. My overall customer service experience was excellent.
  • JA
    jacquee alintah
    Mar 24, 2026
    5.0
    ​I had the opportunity to speak with Johnny Fitzhugh today regarding a potential switch from Progressive to Allstate. While many representatives can become impatient when asked questions outside of their standard script, I was thoroughly impressed by Wayne’s knowledge, patience, and professionalism. He handled several different scenarios I presented with expertise and ease. ​Thank you for your time, Mr. Fitzhugh; I will be in touch with you soon! ​Jacqueline Alintah, AASHCM, CPC, CRC, CMA
  • AM
    April McDonald
    Mar 24, 2026
    5.0
    If you’re looking for someone you can truly trust when it comes to insurance, I highly recommend Johnny Fitzhugh. He is not only knowledgeable and professional, but also one of the most genuine people you’ll work with. He takes the time to explain everything clearly, makes sure you feel confident in your decisions, and never makes you feel like just another number. Johnny truly cares about the people he serves, and it shows in the way he goes above and beyond. In a world where it’s hard to know who to trust, he’s someone you can count on. If you need insurance, he’s your guy!

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