Business Details
About
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TN-2455956 Will Jones State Farm Office mission is to impact State Farm customers and communities' lives for the better by being excellent in our roles and controlling what we can control to help prepare for the uncontrollable.
Location
Will Jones - State Farm Insurance Agent
402 Perkins Ext, Memphis, TN
38117, United States
Hours
Reviews
5.0
213 reviews
5 stars
209
4 stars3
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their friendliness, patience, and professionalism, making the insurance process easy and stress-free.
Cost Savings
Many customers reported significant savings on their insurance premiums after switching to State Farm, often with better coverage.
Knowledgeable Staff
Agents, particularly David and Nikolai, are recognized for their expertise and ability to explain complex insurance options clearly.
Smooth Process
Customers appreciated the seamless transition and efficiency in handling their insurance needs, with quick responses and thorough follow-ups.
- GSGerald StandiferJan 2, 20265.0David Griffiths saved me extra money and he did a wonderful job explaining aevery detail.
- SBSarah BrubakerDec 28, 20255.0I worked with David and was really impressed with how friendly he was, how much work he put in to answer all of my questions and how smooth he made changing my insurance. And most importantly I’m getting better coverage for a lower price. Thanks for all the help David!
- GBGabi BramblettDec 23, 20255.0I called needing to add a vehicle to a current policy and Nikolai helped walk me my options and did a fantastic job! Definitely staying unless better options come along.
- MHMichael Van HuisDec 16, 20255.0Mark Potter made switching my insurance to State Farm seamless. Not only did he help me save money by finding me a cheaper premium, but the process was also completely stress-free. He was responsive to all my emails and calls and handled the paperwork quickly. If you want an agent who looks out for your wallet and your peace of mind, give Mark a call.
- DTDemetrius TurnerDec 11, 20255.0I am so thankful to Nick at Will Jones State Farm!! I was paying 850 dollars a month for full coverage auto insurance for 4 cars. I have two teenage kids driving and my auto premiums were ridiculously high. Nick was able to save me almost 400 dollars a month in insurance premiums. The switch took less than 30 minutes on the phone and it was a fast and smooth professional transition . I am so happy to be part of the State Farm Family.
Frequently Asked Questions About Will Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Will Jones - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Will Jones offers free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your State Farm agent if you have questions about bills, payments, or Renewal Coverage Offers. The agent's phone number and email are available on your bill's details page.
What services can I access using the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at Will Jones - State Farm?
It typically covers towing to the nearest repair facility, delivery of gas, oil, a battery, or tires, one-hour locksmith services, and one-hour of mechanical labor for select services.
Can I purchase a State Farm policy online through Will Jones?
Typically, you can purchase a policy online at the end of the quote process. If this option isn't available, please contact your selected agent or Customer Care.
What are the office hours for Will Jones - State Farm Insurance Agent in Memphis?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment methods are accepted at Will Jones - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Do the agents at Will Jones speak multiple languages?
Yes, services are offered in English and Spanish to accommodate diverse customers.
Are there any restaurants near Will Jones - State Farm Insurance Agent where I can eat before or after my appointment?
Yes, nearby restaurants include El Mezcal (Mexican/Tex-Mex), Venice Kitchen (Italian and pizza), Old Venice Pizza, and Zaxby's (fast food chicken).
What local attractions near Will Jones - State Farm Insurance Agent could I visit?
Nearby attractions include dance schools like Seda Latin Dance and DanceSmiths Ballroom Dance Studio, as well as the Prestige Ballroom, which offers dance and recreational activities.
Are there any specialty shops near Will Jones - State Farm Insurance Agent for shopping?
Yes, nearby shops include Robert Irwin Jewelers, Trousseau Inc (lingerie and women's clothing), and Penzeys Spices (specialty grocery store).